Zip Co Limited is seeking an experienced Compliance Operations Analyst to manage external disputes and privacy requests, ensuring fair, timely outcomes. You will collaborate with Risk and Compliance, Customer Service, Credit, Fraud and Product teams to investigate complaints and strengthen Zip's dispute resolution approach.
You will analyze complaint data for trends, contribute to policy development, and support training across teams, leveraging AI and current tools to improve processes and customer
📌 External Disputes (Sydney)
🏢 Zipmoney
📍 Sydney
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