Kinetic IT is seeking an experienced Incident Process Manager to own and continuously improve the end-to-end Incident Management process within a government service workplace. You will work with service teams and stakeholders to embed consistent ways of working and strengthen process controls.
Based on a federal government site, the role requires Australian citizenship and active NV1/NV2 clearance. Hybrid or flexible options may be available where feasible.
📌 Incident Process Lead – ITIL Governance for Govt (Canberra)
🏢 Kinetic IT
📍 Canberra
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