Senior Medical Receptionist / PA - Specialist Practice

Medical Receptionist / PA - Specialist Practice

INTEGRAL HEALTHCARE

As a Medical Receptionist / PA at Integral Healthcare, a leading specialist cardiology practice, you will have the opportunity to grow both personally and professionally. Beyond reception duties, you'll step into a more senior role with plenty of room for advancement. You will be a valued member of a friendly and supportive team dedicated to patient-centred care.

Key responsibilities

Manage appointment bookings efficiently for patients

Handle calls with professionalism and empathy, both incoming and outgoing

Take care of general administration duties and ensure accurate data entry

Manage billing processes, including Medicare and Hospital/Private Health claims

Cultivate solid relationships with valued patients

Coordinate the booking of procedures at private and public hospitals, including patient admissions

Handle daily banking activities

Manage a specific doctor's calendar effectively

Review appointment and procedure booking calendars to ensure smooth workflow





Maintain organized and secure filing of medical records

About you

Meticulous attention to detail, adept at multitasking, and strong problem-solving abilities

Thrive in a fast-paced environment and handle pressure with composure

Demonstrated experience in teamwork within a similar setting

Excellent interpersonal and communication skills

Ability to work independently, following established practice processes

Professional phone etiquette and impeccable presentation

Familiarity with Medicare billing and related processes

Strong work ethic and commitment to excellence

Previous experience in a customer service role preferred

About us

Integral Healthcare is a leading specialist cardiology practice with an exceptional team of professionals and a patient-centred approach. With a passion for the medical field, we strive to provide the highest quality care and make a positive impact in the lives of our patients.

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📌 Senior Medical Receptionist / PA - Specialist Practice (Adelaide)
🏢 Integral Healthcare
📍 Adelaide