Client Solutions Manager - Escalations & Experience (Sydney)

Client Solutions Manager - Escalations & Experience (Sydney)

29 Oct
|
Peninsula Australia
|
Sydney

29 Oct

Peninsula Australia

Sydney

Peninsula Australia is seeking a confident, commercially minded Customer Solutions Manager to lead our customer experience function in Sydney. You will oversee teams handling escalations, complaints and client retention, ensuring interactions are qualified, empathetic, and solutions-focused.

You will partner with senior stakeholders, providing insights to influence decisions that drive better outcomes for customers and the business.

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📌 Client Solutions Manager - Escalations & Experience (Sydney)
🏢 Peninsula Australia
📍 Sydney

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