Peninsula Australia is seeking a confident, commercially minded Customer Solutions Manager to lead our customer experience function in Sydney. You will oversee teams handling escalations, complaints and client retention, ensuring interactions are qualified, empathetic, and solutions-focused.
You will partner with senior stakeholders, providing insights to influence decisions that drive better outcomes for customers and the business.
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📌 Client Solutions Manager - Escalations & Experience (Sydney)
🏢 Peninsula Australia
📍 Sydney
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