Conscious Care Group Pty Ltd is a boutique NDIS provider specialising in Supported Independent Living (SIL) across the South-East Queensland region. Following a period of strong growth, we are excited to invite applications for a Service Delivery Manager (SDM) to join the team

This is a leadership role reporting to the Operations Manager, with responsibility for leading Mental Health Support Workers and SIL House Leaders, ensuring high-quality, compliant, and person-centred service delivery.

At Conscious Care Group, we pride ourselves on a supportive, values-driven culture, strong leadership collaboration, and a genuine focus on staff wellbeing, safety, and development.

About the Role

The Service Delivery Manager plays a critical role in operational leadership and NDIS compliance across SIL services, including SIL, STA/MTA and SDA environments.

You will be responsible for:

- Leading and supporting a team of 10+ Support Workers and House Leaders
- Rostering and workforce coordination




- Conducting and attending stakeholder and participant meetingsCompleting risk assessments and providing weekly/fortnightly stakeholder updates
- Organising and coordinating staff training (PBSP, Restrictive Practices, etc.)
- Maintaining strong NDIS compliance across services
- Supporting positive culture, accountability, and quality outcomes

What We’re Looking For

To be successful in this role, you will bring:

- Demonstrated experience in the NDIS sector
- Strong leadership and people-management skills
- Sound understanding of NDIS Practice Standards and compliance requirements
- Excellent communication and stakeholder engagement skills

Mandatory Requirements

- NDIS industry experience
- Current QLD Blue Card
- Yellow Card or NDIS Worker Screening Check (NDISWC)

What We Offer

- Generous Remuneration
- Company Vehicle & Fuel Card
- Work Laptop and mobile phone
- Corporate health insurance discount
- Supportive and cooperative leadership team
- Positive, inclusive workplace culture

📌 Service Delivery Manager (Brisbane)
🏢 Conscious Care Group
📍 Brisbane