The Department of Health in Victoria is seeking Customer Service Officers to support Victorians through phone and other channels. You will process applications and payments accurately, handle a high-volume workload, and apply established policies and guidelines with empathy.
This role emphasizes a respectful, professional approach and teamwork in a fast-paced workplace. Specialist expertise in customer service or contact centres is valued; grants or processing experience is beneficial but not
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📌 Customer Support Officer — Payments & Applications (Melbourne)
🏢 Department Of Health
📍 Melbourne
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