Zip Co is seeking a Compliance Operations Analyst in Sydney to own external dispute resolution matters and privacy requests, ensuring fair, timely outcomes. You will work across Risk and Compliance, Customer Service, Credit, Fraud and Product teams, leveraging your AFCA experience to strengthen Zip's dispute resolution processes and customer outcomes.
You will manage complex cases, coordinate EDR workflows, and translate insights into practical improvements, while contributing to a proactive
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📌 External Disputes & Compliance Analyst (AFCA‑Aware) (Sydney)
🏢 Zip Co
📍 Sydney
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