Novigi Pty Ltd in Melbourne is seeking an IT Service Delivery Manager to lead Up-to-date Workplace managed services for regulated financial clients. You will own service management end to end, from incident to change, and ensure reliability and audit readiness.
You will manage a team of service desk analysts and delivery engineers, drive data-led improvements, maintain reporting dashboards, and collaborate with security, AI, and architecture teams to deliver client value.
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📌 AI-First IT Service Delivery Lead (Regulated Finance) (Melbourne)
🏢 Novigi
📍 Melbourne
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