Dispatch & E-Commerce Coordinator – Full Time

You will play an important role in ensuring our online and corporate orders are accurately packed, processed and dispatched on time.

Key responsibilities

Picking, packing and dispatching online and corporate orders efficiently and accurately

Processing orders, printing shipping labels and preparing courier documentation

Checking order quantities, customer details and delivery requirements

Ensuring orders are securely packed and presented to our quality standards

Coordinating daily dispatch schedules and meeting courier collection deadlines

Liaising with production teams to ensure orders are ready for dispatch

Monitoring packaging supplies and assisting with inventory management

Maintaining an organised, clean and efficient dispatch workspace

Proactively identifying and resolving dispatch-related issues

About you

Previous experience in e-commerce order fulfilment, dispatch, picking and packing is highly desirable

Speed and efficiency – Able to work quickly while maintaining accuracy and quality





Exceptional attention to detail – Takes pride in ensuring every order is correct

Initiative and independence – Proactively manages tasks without constant supervision

Strong organisational skills – Able to prioritise workloads and meet tight deadlines

Accountability – Takes ownership of responsibilities and follows through on tasks

Ability to work under pressure – Remains focused and productive during busy periods

Computer literacy – Comfortable using online ordering systems, shipping platforms and basic computer applications

Reliability and punctuality – Consistently dependable with a strong work ethic

Teamwork – Communicates effectively and works collaboratively with others

About us

Stable, full-time employment with a growing Australian business

Friendly, supportive and collaborative team setting

Opportunities for professional development and career progression

Exposure to exciting corporate projects and well-known brands

A dynamic workplace with varied daily responsibilities

📌 Dispatch & E-Commerce Coordinator – Full Time (Melbourne)
🏢 Sugar Rush by Steph
📍 Melbourne