Nexon Asia Pacific is seeking a Senior CX Consultant to lead end-to-end CX and CCaaS design and delivery for Nexon customers, focused on Genesys Cloud CX. You will run medium to large engagements from discovery through go-live, translate business needs into technical designs, and provide senior technical guidance across teams, including pre-sales support and mentorship of junior consultants.
Maintain project governance, develop reusable assets, and stay abreast of CX, cloud, and AI tech
📌 Senior CX Consultant: Genesys Cloud CX Solutions (Sydney)
🏢 Nexon Asia Pacific
📍 Sydney
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