Field Services Manager | Insurance Building & Validation

We are seeking a senior building professional to help lead and grow our field validation capability. This is a unique opportunity to combine technical expertise with leadership, stakeholder influence and business growth in a fast-evolving environment. Operating with the agility of a start-up and backed by a global industry leader, you'll play a key role in shaping processes, driving service excellence and strengthening insurer and supplier partnerships.

As a senior technical leader, you will oversee complex building assessments, tender validation and repair cost reviews while mentoring others, improving operational performance and contributing to strategic growth initiatives.

About You

You are a commercially minded building professional who thrives in fast-paced, evolving environments.

Combining strong technical capability with leadership skills, you enjoy building relationships, solving complex problems and driving positive change. You're comfortable operating autonomously, taking ownership and helping shape the future direction of a growing business.

Key Requirements

Extensive experience in insurance building, construction or repair validation

Robust expertise in domestic and commercial scoping and estimating





Proven ability to lead, influence and mentor others

Strong stakeholder management and commercial acumen

Excellent report writing, communication and organisational skills

Entrepreneurial mindset with a proactive, solutions-focused approach

Key Responsibilities

Lead complex building assessments, tender reviews and repair validations

Act as the senior technical escalation point for complex field validation claims

Facilitate tender inspections and validate scopes, costs and contractor submissions

Prepare detailed scopes, estimates and technical reports

Monitor supplier performance and drive accountability across builder networks

Ensure compliance with technical, commercial and service delivery standards

Partner with insurers and stakeholders to improve customer and business outcomes

Support business growth, capability development and operational excellence

Additional Information

Employment is subject to a national police check

Applicants must be Australian or New Zealand citizens or permanent residents

Crawford is committed to creating an inclusive workplace where all employees feel valued, respected and empowered to succeed

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📌 Field Services Manager | Insurance Building & Validation (Sydney)
🏢 Crawford
📍 Sydney