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Job no:

541462 Work type:

Full time Location:

Bowen Basin, Emerald, Mackay, Rockhampton Categories:

Administration & Office Support, Customer Service

The Opportunity:

ISS is seeking an experienced

Receptionist

to work

Drive-in-Drive-out

on a

2&1

roster to our clients remote Mining Village in

Central Queensland.

Reporting to the Village Manager, you will play a key role in ensuring the smooth day-to-day administrative operations of the site. You will be responsible for coordinating site documentation, supporting personnel, and maintaining efficient systems.

About the Role:

Answer and direct incoming calls to the appropriate contacts

Greet and assist guests and clients with professionalism

Maintain accurate records, reports, and data entry

Coordinate travel and accommodation bookings for personnel

Assist with onboarding and mobilisation of employees and contractors

Support payroll, timesheets, and compliance documentation

Liaise with internal departments and external stakeholders

Ensure adherence to company policies and procedures

About You:

To be successful in this role, you will need:

Previous Administration or Receptionist experience

Strong written and verbal communication skills

Strong computer skills with experience across multiple systems

Ability to prioritise competing tasks in a rapid-paced environment





High attention to detail and strong organisational skills

FIFO/DIDO or resource sector experience highly regarded

A current

Open & unrestricted Australian Driver’s Licence

(No P Plates, interstate, or international licences accepted)

Your

own reliable transport

to get to and from Rolleston each swing

A clear

National Police Clearance

less than 12 months old

Full Australian working rights

Flexibility to work day or night shifts

Fitness and resilience to pass a

QLD Coal Board Medical

and

Drug & Alcohol Screen

What's on Offer?

Retention and Referral Reward Program

Meals, accommodation, uniforms and boots provided

Ongoing training and career development opportunities

Access to mental, financial and physical wellbeing programs

”Connecting People and Places to Make the World Work Better”.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website.

📌 DIDO Receptionist (Emerald)
🏢 ISS Facility Services Australia and New Zealand
📍 Emerald