Help shape the people and culture of Australia's world-first MICRO TOWN aged and disability community.

NewDirection Care is seeking a proactive, people-focused Human Resources Manager to join our Leadership Team. Make a meaningful impact on workforce capability and culture in a dementia-inclusive care setting.

About NewDirection Care

Our MICRO TOWN model gives residents freedom, connection and an active everyday life. Our team spans clinical care, allied health, lifestyle, hospitality and support services.

About the Role

Reporting to the General Manager, you’ll lead HR, employee and industrial relations, compliance, recruitment, culture, and learning and development.

Partner with leaders to strengthen engagement, meet legislative requirements, plan workforce needs and support organisational performance. You’ll also oversee the Learning and Development Coordinator, the Support Services Mentor, and the Educator.

Key Responsibilities

- Develop people strategies aligned with organisational goals and our Positive People philosophy.
- Advise leaders on performance, investigations, grievances, awards, enterprise agreements and employment legislation.
- Lead workforce planning, recruitment, onboarding, succession planning and retention.
- Oversee screening, credentialing, mandatory requirements, HR records and compliance.
- Lead induction, mandatory training, professional development and workforce capability initiatives.
- Promote an inclusive, accountable culture through engagement, recognition and continuous improvement.
- Coordinate return-to-work,



workers’ compensation, injury prevention and employee wellbeing.
- Oversee HR systems, workforce data, compliance reporting and performance indicators.

About You

You’re a practical, solutions-focused leader. You’ll bring:

- HR, Business or related qualifications, or substantial relevant experience.
- Generalist HR management or senior HR advisory experience.
- Strong knowledge of Australian employment law, industrial relations, modern awards and enterprise agreements.
- Experience managing complex employee relations matters, investigations and performance processes.
- Ability to improve workforce strategy, compliance, recruitment and retention.
- Experience overseeing learning, onboarding and workforce capability.
- Strong communication, leadership, stakeholder engagement and organisational skills.
- Experience in aged care, healthcare, disability or another regulated sector is highly regarded. UKG or similar systems, organisational change, workforce planning, training partnerships and mentoring experience are also valued.

Why Join NewDirection Care?

- Influence workforce capability and culture in a unique care environment.
- Collaborate with the General Manager and a multidisciplinary Leadership Team.
- Enjoy varied strategic and hands-on HR work in a purpose-driven organisation embracing new approaches to aged care.

NewDirection Care is committed to a safe, inclusive and respectful workplace. Employment is subject to relevant pre-employment screening and compliance requirements.

📌 Human Resources Manager (Brisbane)
🏢 NewDirection Care
📍 Brisbane