Quality Assurance & Improvement Coordinator

Goal Indigenous Services are seeking an experienced Assurance & Improvement Coordinator to support the effective delivery of these significant transport infrastructure contracts in Williamstown.

This is an Aboriginal and Torres Strait Islander Identified position

Key responsibilities

- Management Systems & Document Control:Maintain the contract management system, document registers, records and SharePoint repositories. Coordinate document reviews, approvals, training and compliance updates.
- Audit & Assurance:Coordinate audits and assurance activities across operational, commercial, technical, data and HSEQ functions. Track corrective actions and report on compliance, risks and control effectiveness.
- Non-Conformance & Continuous Improvement:Manage non-conformance and corrective action processes, analyse trends and identify opportunities for improvement. Support innovation initiatives and monitor their implementation and benefits.
- Governance & Readiness:Maintain program plans and governance controls, coordinate reviews and readiness assessments, and ensure requirements are embedded into operational processes through training and audits.

You will ideally bring:

- Experience in quality,



assurance, systems or continuous improvement within infrastructure, transport, utilities, construction or maintenance services.
- A relevant qualification in quality, auditing, business, engineering or civil construction.
- Strong knowledge of ISO 9001, integrated management systems, auditing and corrective action practices.
- Excellent document control, analytical, report-writing and facilitation skills.
- The ability to influence stakeholders and embed consistent processes across frontline and management teams.
- A current Victorian driver’s licence.
- ISO 9001 auditor certification will be highly regarded.

Benefits:

- Flexible working:Hybrid working arrangements from our Williamstown office, with flexibility requests genuinely considered.
- Career development:Opportunities for professional growth, internal mobility and skills development through our online learning platform.
- Financial benefits:Access to novated leasing and a share-matching program.
- Inclusive culture:A strong commitment to safety, diversity, inclusion and recognising the contributions of our people

📌 Quality Assurance (Melbourne)
🏢 Goal Indigenous Services
📍 Melbourne