Westpac Bank is recruiting a newly created AI Science leadership role to shape the practical, responsible AI that enhances customer journeys and supports frontline colleagues across digital, CCaaS and branch channels. You will lead technical direction for conversational AI, real-time agent assist, and customer-context integration, while building capability through hiring and coaching.
This hands-on leadership role requires balancing executive-level discussions with concrete model evaluation and
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📌 AI Leadership: Cross-Channel Conversational & Agent-Assist (Sydney)
🏢 Westpac Bank
📍 Sydney
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