Showing 175 Desktop Engineer jobs in Perth

About the role

As an IT Field / Desktop Support Engineer, you will make an impact by delivering hands‑on remote and deskside technical support that keeps Newmont's end users productive and connected. You will be a valued member of the IT Service Delivery - End User Computing team and work collaboratively with the IT Service Delivery Manager / Team Lead and site‑based stakeholders across client locations.

In this role, you will:

- Provide remote and deskside support to authorized users for incidents, service requests, and information requests, resolving issues in line with agreed service levels
- Provision, image, and deploy workstations for joiners, leavers, and movers, and manage the add/removal of workstations to/from Active Directory
- Administer core end‑user services including email, Wi‑Fi, printing/scanning, application deployment, and access to network resources such as O365, file shares, and printers
- Support and install desktop computing hardware and peripherals – including Windows and Mac desktops/laptops, monitors, mobile devices, printers, and scanners – alongside associated endpoint security solutions
- Manage warranty and non‑warranty hardware, maintain stock levels at key sites, and provide VIP support in line with agreed processes

Work model: At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work‑life balance through our various wellbeing programs. Based on this role's business requirements, this is an onsite position located in Perth, WA.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in,



as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

- Strong working knowledge of O365 Suites
- Strong understanding of virtual desktop services (e.g., Citrix/Microsoft)
- Good working knowledge of technology in meeting spaces (e.g., wall‑mounted screens, projectors, IP phones, video conferencing devices)

These will help you stand out

- Good end‑user interaction and customer service skills

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Cognizant is an equal prospect employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

About Us

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers,



we work with customers across industries to solve real‑world problems and deliver meaningful outcomes.

Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.

About the Role

Due to continued growth within our team, we have multiple roles across Perth CBD. Working as a Desktop Support Engineer you will be responsible for the provision of all aspects of End User Services to Datacom’s customers. Aligned to our customers business requirements, we provide tailored maintenance services, hardware and software break/ fix support, remote support, software deployment and relocation services.

Please note that to be eligible for this role, you must be an Australian Citizen.

What you’ll do

As a Desktop Support Engineer, you will be accountable for, but not limited to:

- Be the reliable first point of contact — log, triage and resolve tickets to a documented standard, keeping the person updated so they always know where their issue stands.
- Work through desktop and laptop faults methodically — boot and performance issues, driver and patch problems, crashes and freezes, diagnosed against a structured checklist and explained back in plain language.
- Handle identity and access requests carefully — password resets, MFA re‑registration, new starter accounts and group changes, each checked against the approval process, then actioned promptly so nobody's left waiting.
- Give new starters a properly prepared device — enrolment, standard build and application packages completed to procedure,

📌 Desktop Engineer (Western Australia)
🏢 Peoplebank
📍 Western Australia