The Victorian Ombudsman (VO) provides a free, independent, accessible and impartial service to the public. Our purpose is to ensure fairness for the public in their dealings with the Victorian public sector, to improve public administration, and engage within both public organisations, the government sector and the broader community. The Ombudsman Act 1973 (Vic) is the governing legislation.

The VO’s role is to ensure that the services of state and local government, and other public organisations are delivered in a fair and reasonable manner that is compatible with the Charter of Human Rights and Responsibilities Act 2006 (Vic) and that human rights have been taken into consideration in decision making.

About this role The Victorian Ombudsman is seeking a Risk and Performance Analyst to join our Strategy, Risk and Performance team, which supports the Ombudsman to provide strategic direction and govern the VO to effectively manage its risks and achieve its objectives. The Risk and Performance Analyst will establish analytics capabilities to drive evidence-based decisions, high performance, and continuous improvement across the organisation.

Risk and Performance Analyst accountabilities include:

Framework management:





Maintaining and improving risk management and organisational performance frameworks to help achieve strategic objectives

Measurement:

Partnering across the organisation to design risk, control, and performance indicators

Data, analytics & forecasting:

Accessing, analysing, and interpreting data to identify trends, issues, causes, corrective action, improvement opportunities and predict future performance

Advisory & reporting:

Providing expert risk and performance insights to help leaders make data-driven decisions and producing high-quality business intelligence reports for executive audiences.

Please review the

position description

for full details.

VO is an equal opportunity employer and is committed to providing an inclusive, accessible and safe work workplace. We want to ensure all applicants and employees with disability are treated respectfully and equitably in all stages of the recruitment process.

We encourage job applications from people of all genders, ages, religions, disability, LGBTIQ and cultures, including Aboriginal and Torres Strait Islander people.

📌 Risk and Performance Analyst (Melbourne)
🏢 Victorian Ombudsman
📍 Melbourne