Understanding of the health issues affecting Aboriginal and Torres Strait Islander people and an ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander people.

Understanding of the practical application of principles of privacy and confidentiality in relation to client information.

Ability to work across all three YBB clinics (North Stradbroke Island, Capalaba, Wynnum).

Availability to work extended hours (weekdays: 7:30am – 6:30pm) and one Saturday per month (7:30am – 4:30pm).

Strong computer and typing skills and willingness to upgrade skills specific to duties especially those related to software utilized for the collation of medical and client file records (e.g. MMEx).

Ability to multi-task and work effectively in a busy fast paced environment and adapt to unexpected changes/events.

General Responsibilities

Meet and greet all clients and visitors in a welcoming and respectful manner.

Answer telephone calls promptly, record messages accurately and relay messages promptly to the relevant provider, including contact details and level of urgency.

Ensure all GPs and other visiting providers MBS billing is completed daily.

Confirming Medicare claims are reconciled, and visits reclaimed if needed in a timely manner.

Oversee the organisation and administration of paperwork:

Receive and assign/attend to incoming and outgoing mail daily.

Ensure scanning is up to date each day.

Prepare for daily appointments by ensuring clients scheduled for the coming day have up to date:

Medicare number and relevant concession cards.

CTG registration if eligible.





Identify clients overdue for key MBS items (715, 721, 723 and 732).

*Please note: To be appointed to this position, you must have:

Blue Card Working with Children Check (Paid Blue Card).

Current “C” Class Driver’s Licence Valid in Queensland.

Proof of immunisation record (Immunisation History Statement) – or willingness to obtain as a matter of priority.

You will be required to provide evidence of the requirements mentioned above during the recruitment process.

For further information:

Email – ***@ybb.com.au

Selection Criteria Essential

Understanding of the health issues affecting Aboriginal and Torres Strait Islander people and an ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander people.

Understanding of the practical application of principles of privacy and confidentiality in relation to client information.

Ability to work across all three YBB clinics (North Stradbroke Island, Capalaba, Wynnum).

Availability to work extended hours (weekdays: 7:30am – 6:30pm) and one Saturday per month (7:30am – 4:30pm).





Strong computer and typing skills and willingness to upgrade skills specific to duties especially those related to software utilized for the collation of medical and client file records (e.g. MMEx).

Ability to multi-task and work effectively in a busy fast paced workplace and adapt to unexpected changes/events.

General Responsibilities

Meet and greet all clients and visitors in a welcoming and respectful manner.

Answer telephone calls promptly, record messages accurately and relay messages promptly to the relevant provider, including contact details and level of urgency.

Ensure all GPs and other visiting providers MBS billing is completed daily.

Confirming Medicare claims are reconciled, and visits reclaimed if needed in a timely manner.

Oversee the organisation and administration of paperwork:

Receive and assign/attend to incoming and outgoing mail daily.

Ensure scanning is up to date each day.

Prepare for daily appointments by ensuring clients scheduled for the coming day have up to date:

Contact details.

Medicare number and relevant concession cards.

CTG registration if eligible.

MyMedicare registration.

Identify clients overdue for key MBS items (715, 721, 723 and 732).

*Please note: To be appointed to this position, you must have:

Blue Card Working with Children Check (Paid Blue Card).

Current “C” Class Driver’s Licence Valid in Queensland.

Proof of immunisation record (Immunisation History Statement) – or willingness to obtain as a matter of priority.

You will be required to provide evidence of the requirements mentioned above during the recruitment process.

For further information:

Email – ***@ybb.com.au

📌 Casual Medical Receptionist (Brisbane)
🏢 Yulu-Burri-Ba ACCH
📍 Brisbane