Introduction

At Columbia Aged Care, our people are the heart of our homes, dedicated to making every day brighter for our residents.

We are looking for a warm, organised Administration Assistant to join Strathdale Centre in Strathfield on a 9 month parental leave contract.

You will not just be behind a desk; you will be the friendly face our residents see and the reassuring voice their families hear. Working alongside our Facility Services Manager, you will help our facility run smoothly while making a genuine, daily difference.

Description

What You'll Do

- Act as first point of contact to warmly welcoming visitors, managing calls, and resolving enquiries with a calm and professional demeanor.
- Provide administration support to the facility in managing resident files, respond to general queries and capture accurate meeting minutes.
- Facilitate a seamless and a smooth admission process for current residents
- Coordinate and schedule appointments and support services for current residents.
- Maintain and update resident’s files with strict confidentiality and maintain accurate employee training records.
- Support roster planning to ensure our residents receive the care minutes they need, including managing daily roster gaps and timesheet exceptions for payroll.

Skills And Experiences

What You'll Bring

- Minimum 2 years of administration experience, with background in aged care, healthcare, or a regulated environment highly regarded.
- Certificate IV in Business Administration or a relevant qualification preferred.
- Previous experience with rostering is a highly desirable advantage, or willingness to learn.
- High-level organisation, multitasking, and problem-solving skills with strong attention to detail.
- Natural interpersonal and communication skills built on active listening, empathy, and respect for older Australians.
- A current National Police Check (or willingness to obtain one prior to commencement)



and full Australian working rights.

What's in It for You

- Competitive hourly rates and comprehensive employee benefits.
- Direct access to discounted private health insurance, banking products, and exclusive retail perks through our benefits provider.
- A collaborative, values-driven team guided by an accessible and encouraging leadership team.
- 24/7 access to our comprehensive Employee Assistance Program (EAP) and medical support services for you and your family.
- Hands-on experience across compliance, rostering, and aged-care operations within an industry-leading provider.

Why Work With Us?

- Make a real difference every day by improving the lives of residents and their families.
- Join a workplace where teamwork, kindness, and mutual support are part of daily life.
- Access ongoing training, professional development, and meaningful learning opportunities.
- Build a rewarding career in aged care with pathways to grow and specialise.
- Enjoy stability and security within an essential, rapidly growing industry.

At Columbia Aged Care you are our biggest asset. We deliver resident-centred care through Care in everything we do, Comfort in the environments we create, and Consideration in the open, supportive way we treat our team and our residents alike.

People represent our past, our present, and our future. We are dedicated to maintaining an inclusive, growth-oriented environment where your contributions are recognised every day.

Columbia is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

To learn more about Columbia Aged Care, please visit www.columbiaagedcare.com.au

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