As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digitalinfrastructuresolutions.

At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change.

The Opportunity As a Digital Automation Consultant, you will design and deliver end-to-end workflow and automation solutions for our customers. Working closely with our Sales and Pre-Sales teams delivery, you will lead discovery, define solution architectures, and implement scalable digital solutions that deliver measurable business outcomes.

Key Responsibilities

Lead discovery workshops to identify and shape automation opportunities

Design and deliver end-to-end digital automation solutions, from requirements through to implementation and BAU handover

Conduct implementations, configuration, training, and commissioning, with a focus on remote delivery capability where possible

Manage qualified services delivery,



including utilisation and billing for consulting services

Develop solution architectures, Statements of Work, and cost estimates

Support pre-sales activities, including RFx responses, client presentations, and solution demonstrations

Deliver implementations, configuration, training, and commissioning of solutions

Build strong, trusted relationships with customers and internal stakeholders

To be successful in this role: Skills & Experience

Document Management/Enterprise Content Management (ECM) solutions

Electronic Forms and Workflow solutions

Intelligent Capture Solutions (ABBYY FlexiCapture or similar is preferred)

Robotic Process Automation (RPA)

You will also demonstrate:

Excellent communication and stakeholder engagement skills

Exposure to pre-sales activities including demonstrations and solutioning

General knowledge of AI technologies and current trends

What we give back to you? At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of benefits including:

Purchased Leave Scheme

📌 Digital Automation Consultant (Melbourne)
🏢 Ricoh
📍 Melbourne