XPT Software in Sydney, Australia, is seeking testers with proven experience in Contact Center testing environments. The role focuses on validating IVR, call flows, routing, reporting, and agent desktop applications to ensure reliable customer interactions.
You will work hands-on with Cyara for automated and end-to-end testing, create detailed test cases, execute test scenarios, and manage defects while coordinating with stakeholders across IT and operations.
📌 Contact Center QA Specialist: IVR, Cyara Testing (Sydney)
🏢 XPT Software
📍 Sydney
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