Salary: $110,000 – $160,000

Remote: Hybrid

Help members navigate meaningful changeJoin Teachers Mutual Bank Limited as a Marketing Communications Manager and help members understand and confidently navigate important service and operational changes.This 12-month fixed-term role is based in Barangaroo, Sydney, with a hybrid arrangement requiring 50% office attendance. Embedded within a transformation project team, you'll bring together brand, marketing, regulatory and service communications to create clear, timely and member-friendly experiences.Why this role mattersClear communication is essential when members experience change. You'll translate complex information into practical, engaging content that helps people make informed decisions while supporting regulatory obligations and protecting trust in a member-owned bank.You'll represent communications within the wider project environment, working closely with project managers, product teams, compliance specialists and project leadership. Your contribution will help ensure member communications are accurate, coordinated and delivered at the right time.What you'll gainThis is an chance to influence communications across a significant transformation while working at the intersection of brand, member experience, regulation and change.You'll have autonomy to manage communications activity end to end, with visibility across a broad range of stakeholders and customer journeys. Tuesday is the project's core office day, with other office attendance shaped by workshops and project activity.What you'll doPlan and deliver communication projects end to endTurn complex information into accessible member communicationsDevelop brand, marketing,



regulatory and service contentRefresh existing content using TMBL's tone of voiceCoordinate reviews, approvals and delivery deadlinesSupport stakeholders throughout content development and deliveryWhat you'll bringEssentialA degree in communications, marketing, public relations or a related fieldStrong experience across marketing communications, corporate affairs or related disciplinesDemonstrated experience within financial services or another regulated industry, such as telecommunications or healthcareStrong copywriting and editing skills, with the ability to work within an established brand and house styleExperience translating complex information into clear customer or member communicationsAn understanding of compliance, governance and regulatory deadlinesThe ability to work autonomously while collaborating with project, product, risk, legal, compliance and member-facing teamsSound judgement when balancing accuracy,



empathy and delivery timeframesNice to haveBanking or broader financial services experienceExperience within a mutual or member-owned organisationChange communications experienceKnowledge of Australian financial services regulation and conduct expectationsExperience producing regulatory and member-facing communicationsRelevant writing examples or a writing assessment may form part of the recruitment process. If you bring much of this experience but not all of it, we'd still encourage you to apply.About TMBLTeachers Mutual Bank Limited is one of Australia's largest mutual banks.For 60 years, we've been helping Australians achieve their financial goals while staying true to our purpose: banking for good.As a 100% member-owned bank, our profits are reinvested to benefit our members, communities and the causes that matter most. Our commitment to social and environmental impact is embedded in everything we do - from the products and services we offer to the way we support our people and communities.We're proud to be a Certified B Corp, reflecting our commitment to high standards of social and environmental performance, transparency and accountability.Across our five retail brands, we support more than 280,000 members, including many working in education, emergency services and healthcare - people who make a difference in communities every day.When you join our bank, you'll become part of a values-led organisation where passion, excellence, growth and sustainability guide the way we work. Together, we're creating an inclusive culture, delivering great member experiences, and proving that banking can be a force for good.Teachers Mutual Bank Ltd may conduct a background or reference check (or both) as part of the recruitment process. By applying you agree to cooperate fully in those procedures and understand that an offer is subject to the satisfactory outcome of those checks, at the discretion of Teachers Mutual Bank Ltd#J-18808-Ljbffr

📌 Marketing Communications Manager (Sydney)
🏢 Teachers Mutual Bank
📍 Sydney