About the Role
We are seeking an experienced Data Analyst with strong Google Cloud Platform (GCP) analytics expertise and telecommunications industry experience . The successful candidate will work with large and complex telecommunications datasets to generate actionable insights across network performance, customer experience, service quality, operational efficiency, and business performance. This is a hands-on analytical role requiring strong expertise in Google BigQuery, advanced SQL, and data visualisation , combined with the ability to understand telecommunications data and translate complex analysis into meaningful business and operational insights.

Key Responsibilities

- Analyse large and complex datasets using Google BigQuery and advanced SQL.
- Develop interactive dashboards, reports, and analytical solutions using Looker and/or Looker Studio.
- Analyse telecommunications data to identify trends, anomalies, performance issues, and opportunities for improvement.
- Develop and maintain KPI frameworks across network performance, customer experience, service quality, and operational domains.
- Perform root-cause analysis and trend analysis across multiple data sources.
- Translate business requirements and questions into structured analytical approaches, metrics, and measurable KPIs.
- Build and maintain reusable SQL queries, datasets, views, and analytical models within BigQuery.
- Validate data quality, perform data reconciliation, and ensure consistency across multiple source systems.
- Collaborate with engineering and business teams to understand data sources, business definitions, and data processing rules.
- Use Python, where appropriate, for advanced analytics, automation, and large-scale data processing.
- Present analytical findings, insights, and recommendations clearly to technical and non-technical stakeholders.




- Support ad hoc analysis, business performance reviews, and executive reporting.
- Collaborate with Data Engineering teams to define data requirements and improve the availability, reliability, and quality of analytical datasets. Essential Technical Skills and Experience Google Cloud Platform and Analytics
- Strong hands-on experience with Google BigQuery for large-scale data analysis and querying.
- Advanced SQL skills, including complex queries, joins, aggregations, and query optimisation.
- Practical experience with Looker and/or Looker Studio for dashboard development and data visualisation.
- Robust understanding of Google Cloud Platform (GCP) data analytics capabilities.
- Experience in data modelling and developing analytical datasets.
- Experience with data quality validation, reconciliation, and consistency checks.
- Proven ability to develop dashboards, reports, and KPI frameworks.
- Experience analysing large-volume datasets and extracting actionable insights. Telecommunications Industry Experience
- Demonstrated experience working with telecommunications datasets and understanding relevant data structures and business processes.
- Ability to analyse network performance, service quality, customer experience, and operational metrics.
- Experience identifying trends, anomalies, and performance issues within telecommunications data.
- Strong understanding of telecommunications KPIs and their application to business and operational reporting. Analytical and Communication Skills
- Strong problem-solving, critical-thinking, and analytical skills.
- Ability to translate complex data into clear, practical business recommendations.
- Excellent communication skills, with the ability to present findings to both technical and non-technical stakeholders.
- Ability to work collaboratively with Data Engineering, technical, and business teams.

📌 Data Analyst – GCP (Southern Sydney)
🏢 Dipole Group
📍 Southern Sydney