Interactive Pty Ltd is seeking a Service Centre Analyst in Melbourne to be the single point of contact for incidents and service requests. You will investigate issues, perform troubleshooting, and aim for first contact resolution while delivering excellent customer service from our Port Melbourne office.
You will contribute to ITSM improvements, design better user experiences, help create current Service Catalog items, and identify opportunities to automate processes and streamline workflows to
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📌 Incident & ITSM Specialist — Service Desk Pro (Melbourne)
🏢 Interactive
📍 Melbourne
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