Do you enjoy delivering exceptional customer service and helping people navigate important career moments? Are you looking for a role where you can build relationships, provide trusted advice, and contribute to positive employee experiences? Queensland Parliament is seeking two customer-focused and highly organised P&C; Support Officers to join our People and Culture team. Opportunities are available across two streams: Talent Acquisition and Workforce Programs. As a key point of contact for managers, candidates and employees, you will deliver responsive and professional support across a range of people and culture activities. Whether supporting recruitment and onboarding in the Talent Acquisition stream or supporting organisational development programs and initiatives in the Workforce Programs stream, you will play an important role in delivering quality services that support our people and organisation. Key Objectives Deliver exceptional customer service and workforce support to internal and external clients. Coordinate people and culture activities that create positive employee and candidate experiences. Deliver accurate workforce administration, data management and reporting services that support informed decision-making. Your Role Act as a first point of contact for workforce-related enquiries, providing timely and accurate advice and support. Build positive relationships with managers, employees, candidates and external stakeholders through responsive and qualified service. Coordinate workforce activities, including recruitment, onboarding, workforce programs and related administration. Maintain workforce systems, records and documentation to ensure confidentiality, compliance and data integrity. Draft and update forms, reports, procedures, templates, correspondence and other workforce-related materials. Prepare submissions, briefing papers and communications relating to people and culture activities. Support projects, vendors, contractors and continuous improvement initiatives across the People and Culture function.



Provide administrative and operational support across the team, including leave coverage and workplace health and safety activities. What We're Looking For Experience in recruitment, human resources, customer service, administration or a related environment. A genuine commitment to delivering exceptional customer service and positive stakeholder experiences. Strong interpersonal skills with the ability to build trust, credibility and productive working relationships. Advanced Microsoft Office skills and confidence learning new systems and technology. Excellent written and verbal communication skills, with strong attention to detail. Ability to manage competing priorities, work independently and deliver quality outcomes within tight timeframes. Proven ability to maintain confidentiality and exercise sound judgement when handling sensitive information. Qualifications in administration, human resources or a related discipline are highly desirable.

What We Offer
At Queensland Parliament you'll see democracy in action. You'll collaborate with talented colleagues across disciplines, contribute to projects that matter, and build a career you're proud of, supported by leadership, mentoring and wellbeing initiatives. Explore what sets us apart below, then discover current opportunities and

how to apply
. Find out more: www.parliament.qld.gov.au/careers

How to apply
Applicants should submit a resume and a suitability statement via the SmartJobs website. Your suitability statement (no more than two pages) should outline your suitability for the role, focusing on the experience, skills, knowledge and abilities referenced in the Selection Criteria within the Role Description. Applicants are asked to indicate whether they wish to be considered for the Talent Acquisition stream, the Workforce Programs stream, or both. Where applying for a specific stream, applicants should highlight relevant experience in their suitability statement. Applicants are encouraged to review the full information package and Role Description available on the SmartJobs website.
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📌 People & Culture Support Officer (Brisbane)
🏢 Queensland Government
📍 Brisbane