About the role
The Café Manager is responsible for the overall management, performance and daily operations of Ngamrapku Café, ensuring the business operates efficiently, delivers quality customer service and achieves its financial and operational objectives. This is a hands-on management position with responsibility for all aspects of running the café, including staff management, financial performance, budgeting, purchasing, administration, compliance and business improvement. The Café Manager is expected to take ownership of the café's performance, identify opportunities to improve profitability and manage the business within approved budgets and organisational policies.

About us
The River Murray and Mallee Aboriginal Corporation RNTBC is the peak body for the First Peoples of the River Murray and Mallee Region. RMMAC is a Prescribed Body Corporate (PBC) as nominated in the native title consent determination handed down by the Federal Court on 18 November 2011. RMMAC is a member-based organisation and acts to represent and protect the native title rights and interests of First Peoples. Ngamrapku Café is located in Glossop, alongside the KawanWampu Cultural Centre. The café celebrates First Peoples culture through food, showcasing native Australian ingredients and offering a welcoming space for locals and visitors to connect over great food and coffee. As one of RMMAC's business enterprises, Ngamrapku Café plays an important role in creating employment opportunities, supporting the local community and contributing to RMMAC's long-term financial sustainability.

Key responsibilities

- Take responsibility for the day-to-day operation and overall performance of Ngamrapku Café
- Plan, coordinate and oversee café operations, including food preparation, service delivery, cleaning and equipment maintenance
- Establish and maintain effective operating procedures, workflows and service standards
- Manage supplier relationships,



stock purchasing, inventory control and ordering systems
- Monitor stock levels, wastage and product quality to minimise unnecessary costs
- Develop and review menus, pricing and café offerings within approved financial delegations
- Take responsibility for the financial performance of the café, including revenue, expenditure and profitability
- Develop and manage café budgets in consultation with the CEO and Finance team
- Monitor sales, labour costs, food costs, stock expenditure and operating expenses against approved budgets
- Lead, supervise and support café employees to maintain a productive, professional and respectful workplace About you
- Demonstrated experience managing a café, hospitality business or comparable food service operation
- Solid understanding of business operations, budgeting, financial reporting and cost control
- Demonstrated ability to manage staff, coordinate rosters and maintain workplace accountability
- Strong computer literacy, including confident use of Microsoft Excel, Word, Outlook and digital business systems
- Experience using point-of-sale systems, rostering software and inventory management systems
- Ability to interpret financial information, monitor business performance and make informed operational decisions
- Sound understanding of food safety, hygiene and workplace health and safety requirements
- Strong organisational and time management skills, with the ability to manage competing operational and administrative responsibilities
- Excellent written and verbal communication skills
- Ability to work respectfully and effectively within an Aboriginal community-controlled organisation *Aboriginal and Torres Strait Islander people encouraged to apply* Applications Close 8am Monday 16th November 2026 Please contact [[email protected]](mailto:[email protected]) for a full copy of Position Description. All applicants will need to submit a cover letter, two current referees and resume.

📌 Cafe Manager (Glossop)
🏢 The River Murray And Mallee Aboriginal Corporation RNTBC
📍 Glossop