Business Development Manager – ICT & Managed Services

Overview

Are you a sales professional with a talent for developing new business, building strong customer relationships and delivering successful ICT solutions?

In this role, you will own the full new-business sales cycle—from prospecting and lead generation through discovery, solution development, negotiation and close. You will build a strong pipeline and establish lasting relationships with new customers through face-to-face engagement and consultative selling. Representing Kyocera's managed IT, cybersecurity, cloud, modern workplace, infrastructure and professional services, you will work with technical specialists to shape credible solutions that address customers’ business needs. This is a business development role focused on winning recent customers and revenue; it is not an account management role.

The Role

Reporting directly to the Head of Client Advisory Services, you will be a senior member of the sales team responsible for generating qualified opportunities, progressing them decisively and closing new business. Success will be measured through pipeline creation, sales activity, conversion and revenue performance. You will have the autonomy to develop your territory and relationships, backed by sales, consulting and technical specialists.

Responsibilities

- Develop and execute a territory plan that creates a consistent flow of new-business opportunities
- Prospect actively through outbound activity, referrals, networking, marketing events and partner channels
- Qualify opportunities,



uncover business and technical needs, and build compelling value propositions
- Own the end-to-end sales cycle, including discovery, presentations, proposals, commercial negotiation and close
- Build and maintain an accurate, healthy pipeline and deliver against individual sales and revenue targets
- Work with the Head of Client Advisory Services, internal sales, consultants and technical specialists to design credible solutions and win new customers
- Build trusted relationships with prospective customers and key stakeholders throughout the buying process
- Coordinate a clear handover of won business to delivery and customer teams; ongoing account management is not part of this role
- Maintain disciplined sales forecasting, CRM records and reporting

Requirements

- Proven success in new-business sales within the IT services or managed services industry, including achieving sales targets and closing complex deals
- Demonstrated experience building qualified pipeline through proactive prospecting and relationship development
- Strong commercial acumen and the ability to influence stakeholders, negotiate effectively and create mutually beneficial outcomes




- A strong technical understanding across managed IT services, cybersecurity, cloud, modern workplace, infrastructure and networking, with the credibility to lead customer discovery and solution conversations
- Working knowledge of relevant technologies and platforms, such as Microsoft and Azure, security operations and SIEM, endpoint security including EDR/XDR, and Fortinet
- Ability to communicate confidently with executives, operational leaders, technical specialists and non-technical stakeholders
- High attention to detail, with disciplined CRM management, forecasting and sales reporting
- Relevant tertiary qualifications or equivalent industry experience

Get to know us

Kyocera Document Solutions Australia and New Zealand has been supporting businesses for more than 35 years through innovative document management, print technology and business solutions.

Following the acquisition of Huon IT in 2026, Kyocera expanded its technology capabilities to include managed IT services, cybersecurity, cloud and modern workplace solutions, infrastructure and networking, and professional services. Together, we help organisations improve productivity, strengthen security and gain greater value from their technology investments.

We are looking to fill this role in our Melbourne office, with a flexible working arrangement that includes both office-based and remote working.

We are a value-based team where initiative, integrity, excellent customer service, honesty and teamwork are important.

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📌 Business Development Manager – ICT & Managed Services (Melbourne)
🏢 Kyocera Document Solutions
📍 Melbourne