29 Oct
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Bapcor
|
Brisbane
Job Descriptionn n Company Descriptionn n n
Precision Automotive Equipment is a national leader in supplying, installing, and servicing world‑class automotive workshop equipment. We keep Australia’s most modern workshops moving — and now we’re looking for a skilled professional to join our growing service team.
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The Service Administrator is responsible for providing high‑level administrative and financial support to the service function, ensuring all service activity is accurately recorded, monitored, invoiced and reconciled.
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The role focuses on post‑job administration, including quote follow‑ups, job costing, invoicing, purchase order reconciliation and reporting. This position ensures service work is correctly captured, invoiced, and closed in a timely and compliant manner, supporting financial accuracy, and operational efficiency.
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Key Accountabilities
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Health and Safety
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- Comply with all workplace health and safety policies, procedures and secure work practices
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- Ensure administrative processes support safe systems of work (e.g. correct documentation, job records, compliance paperwork)
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- Report hazards, incidents or non‑conformances identified through administrative review to the relevant service manager
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Service Administration & Financial Control
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- Process service, install and repair jobs from completion through to invoicing, ensuring accuracy and timeliness
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- Raise and issue invoices for all service, repair, breakdown and installation work
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- Ensure approved quotes are correctly converted into jobs and invoiced accordingly
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- Follow up outstanding quotes in conjunction with service coordinators to maximise conversion
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- Reconcile job costs including labour, parts, subcontractors and hire equipment
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- Ensure technician time, parts usage and external costs are accurately captured against each job
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- Investigate and resolve invoicing discrepancies, credit requests, and job variances
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- Maintain accurate service records in sim Pro
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Quotes & Work in Progress (WIP) Management
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- Monitor open quotes and work‑in‑progress jobs to ensure timely closure
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- Proactively follow up internally on delays preventing invoicing or job completion
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- Ensure all required documentation (job cards, service reports, approvals) is received prior to invoicing
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- Assist in identifying aged WIP and support corrective action
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Internal Support
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- Provide regular updates and reporting on invoicing status, work in progress, quote follow‑up and job closure
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- Support branches and national teams with accurate service administration data and insights
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- Work closely with Service Schedulers, Technicians and Management to resolve service administration issues that impact job completion or billing
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- Act as a point of reference for service administration queries, system issues and process clarification
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Key challenges of the position
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- Ensuring all service work is invoiced accurately and without delay
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- Managing competing administrative priorities across a high‑volume service environment
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- Identifying and resolving discrepancies in job costing and billing
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- Maintaining data accuracy across service and financial systems
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n n n Qualificationsn n n
Qualifications: Solid administrative background (essential)
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Experience:
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- Experience in coordinating trade based technical teams
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- Previous experience in service, operations or finance administration
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- Exposure to invoicing, job costing, or order processing functions
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Behaviours and personal attributes:
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- Highly organised with solid attention to detail
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- Proven ability to follow tasks through to completion
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- Strong time management and prioritisation skills
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- Confident working independently with minimal supervision
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- Process‑driven with a continuous improvement mindset
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- Calm, methodical approach in a fast‑paced environment
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- Strong internal stakeholder communication skills
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Why join our team?
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- A competitive salary, fully maintained vehicle
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- Staff discounts across Bapcor business
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- Long established, secure and growing business with career development opportunities
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- A great team, culture and inclusive workplace
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Bapcor Limited is Australasia's leading provider of automotive aftermarket parts, accessories, equipment and services and is an ASX listed business.
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Our core business segments cover Trade, Retail & Service, and Wholesale businesses.
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- Trade businesses include Burson Auto Parts and BNT.
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- Retail & Service businesses are Autobarn, Autopro, Car Parts, Sprint Auto Parts, Opposite Lock, Midas, ABS and the Shock Shop.
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- Wholesale businesses include AAD, Bearing Wholesalers, Baxters, Roadsafe, JAS Oceania, HCB, Diesel Distributors, Federal Batteries, Premier Auto Trade, and many more.
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At Bapcor, we live by our values of:
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- We give a damn...
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- We are in it together...
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- We get it done...
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- We do the right thing…
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If you are keen to join our team, please send your resume to our Recruitment team, via the apply button.
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📌 Service Administrator (Brisbane)
🏢 Bapcor
📍 Brisbane