Two in office positions (Full‑time or Part-time, min 3 days/week) This is a site-based position requiring face-to-face service delivery. Applicants must be available and willing to work in office and engage directly with clients as part of their day-to-day responsibilities. Make a lasting impact. CatholicCare empowers individuals, families and communities to meet the challenges of life and relationships. We're seeking an accredited Family Dispute Resolution Practitioner to deliver high‑quality, child‑focused FDR services (Parenting and Property) as part of our Toowoomba Family Relationship Centre team. Why this role matters You'll facilitate safe, respectful pathways for separated families, grounded in the Family Law Act 1975 and FDR accreditation standards, while championing the National Child Safe Principles in everyday practice.

What you'll do

- Deliver end‑to‑end FDR services: intake, suitability/risk assessments, pre‑mediation information, and joint or shuttle mediations (parenting and property).
- Identify, assess and document risks (child safety, DFV, mental health, suicidality, homelessness), implement safety planning, and coordinate warm referrals.
- Engage children and young people in a respectful, trauma‑informed and culturally responsive way; promote their participation and voice where appropriate.
- Keep accurate, timely records in the client management system and meet all legislative, contractual and organisational requirements.
- Contribute to a child‑safe culture, upholding best‑interest principles. What you'll bring
- Demonstrated ability to deliver high-quality Family Dispute Resolution services including intake,



suitability assessment, pre-mediation information sessions, joint and shuttle mediation (parenting and property) to support clients in accordance with accreditation obligations and the Family Law Act 1975 (Family Dispute Resolution Practitioners).
- Strong knowledge of the issues affecting families and children during separation.
- Demonstrated knowledge and experience in client risk assessment and management including child protection, DFV, suicidality, homelessness and drug and alcohol use.
- Demonstrated ability to work cooperatively and collaboratively with all members of staff to ensure high-quality, and responsive service delivery to meet client needs.
- Demonstrated high level of interpersonal and communication skills, problem solving and working within the mediation process where there is high conflict between parties.
- Demonstrated ability to work with Microsoft office suite and customised client management systems.
- A demonstrated commitment to working in accordance with the purpose, mission, and values of CatholicCare. Desirable: Experience providing child‑inclusive consultations in FDR. Compliance requirements
- Current Driver's Licence.
- Blue Card (Working with Children Check) – QLD.




- National Police Check (issued within the last 3 months via an ACIC‑accredited provider; includes Purpose Code 37 – child‑related work).
- Australian working rights.

What we offer

- Purpose with impact: Be part of a mission‑driven team empowering children, families and communities across Toowoomba—your work changes lives.
- Flexibility that fits: Options for full‑time, part‑time or contract engagement to suit your life stage and commitments.
- Strong practice support: Quality supervision, a robust Practice Governance Framework, and a Quality Management System that backs you to deliver safe, consistent, high‑quality FDR.
- Growth you can see: Ongoing professional development and opportunities.
- A genuinely child‑safe culture: We embed the National Child Safe Principles and prioritise the best interests of children—every decision, every time.
- Inclusive, values‑aligned team: Work collaboratively with colleagues who respect cultural identity and diversity, including the belonging and wellbeing of Aboriginal and Torres Strait Islander families. Our commitment to child safety and inclusion CatholicCare is committed to a child‑safe organisation. We embed the National Child Safe Principles and uphold cultural safety, inclusion and equity—particularly for Aboriginal and Torres Strait Islander children and families and people from diverse backgrounds.

How to apply
Click Apply on SEEK and upload your CV and a brief cover letter outlining how you meet the "What you'll bring" criteria. Shortlisting will begin immediately, early applications are encouraged.

📌 Family Dispute Resolution Practitioner (Toowoomba)
🏢 CatholicCare Social Services
📍 Toowoomba