About the role
This is a role with plenty of variety, real responsibility and the opportunity to make a difference across the business. You'll be at the heart of recruitment activity, helping attract and identify great talent for stores and Support Office. You'll also work closely with the National Retail Management team, turning roster and workforce data into practical insights that help stores perform at their best. It's a great mix of people, planning and problem-solving.

Key responsibilities

- Create engaging job ads, manage recruitment campaigns and identify promising candidates across the national retail network and Support Office
- Partner with Area Managers and hiring managers to understand what they're looking for, screen applications and deliver quality shortlists
- Keep applicants informed, engaged and feeling positive about Shiels, whatever the outcome
- Work with retail leadership team to analyse rosters, staffing coverage and labour trends, identifying opportunities to improve workforce planning
- Look for smarter, simpler ways to manage recruitment, reporting and workforce processes
- Bring organisation, energy and attention to detail to a role where no two days are quite the same About you
- Experience coordinating recruitment, ideally in retail, high-volume or multi-site sales environments
- Ability to write engaging job ads and confidently navigate platforms like SEEK and LinkedIn




- Build strong relationships and communicate confidently with people at all levels
- Take ownership, manage competing priorities and follow things through
- Naturally curious and always looking for a better way to do things
- Ability to connect with people, stay organised and turn good ideas into action
- Comfortable using Excel to identify trends and opportunities

About us
We're a proudly Australian, family-owned jewellery business with a long history and an exciting future. We're big enough to offer variety, chance and national exposure, but still have the personal feel of a family business. With 62 stores across Australia and a growing Support Office, we value people who bring ideas, challenge the way things have always been done and find better ways forward. Benefits
- Real impact: Help shape the teams and workforce planning behind 62 retail stores
- Variety: Work across recruitment, retail operations, workforce planning and continuous improvement
- Great connections: Build relationships with leaders and teams right across the business
- Room to contribute: We value people who bring ideas and find better ways forward
- A team that cares: Work with people who support each other, take ownership and celebrate success
- Generous staff discounts on jewellery and watches Recruitment Agencies: Shiels is managing this recruitment process directly and is not accepting unsolicited agency referrals or CVs. No agency fees will be payable for unsolicited submissions.

📌 Talent Acquisition Coordinator (Adelaide)
🏢 Shiels Jewellers
📍 Adelaide