About the role
A reception and administrative role in a medical practice setting, responsible for patient-facing services, correspondence management, financial transactions, and general administrative duties.

Key responsibilities

- Greet patients, record appointments and patient arrival, inform of delays
- Answer telephone calls promptly and courteously; pass on messages promptly to appropriate person
- Make appointments
- Manage daily incoming and outgoing mail, email and faxes
- Type and file outgoing correspondence both verbally and electronically
- Advise patients of credit and billing policies
- Issue invoices and receipts
- Handle cash and process payments
- Photocopying, routine cleaning and stocking tasks
- Ensure reception and waiting areas are clean and tidy; order stationery About you
- Capable of prioritising work within established routines, methods and procedures
- Works under limited supervision, either individually or in a team
- Certificate III level qualifications and/or relevant skills training or experience
- On-the-job training may be provided

📌 Casual (Forest Hill)
🏢 Forest Hill Medical & Dental Centre
📍 Forest Hill