Ready to kick-start or grow your IT career? Citywide is looking for an IT Service Desk Analyst to join our supportive IT team. Whether you're a recent graduate, early in your IT journey, or bring existing Service Desk experience, we'd love to hear from you. In this role, you'll provide first-level technical support, troubleshoot issues, assist users with Microsoft 365 and business systems, and help keep our teams connected and productive. What you'll bring
- Passion for technology and helping people
- Strong communication and customer service skills
- IT qualification or relevant experience
- Knowledge of Windows, Microsoft 365 and Active Directory (desirable)
- A willingness to learn and grow Why join Citywide?
- Graduate and junior-friendly chance
- Ongoing learning and career development
- Supportive and collaborative team
- Exposure to a wide range of technologies
- Job security with a growing organisation If you're looking for an opportunity to build your IT career and make a real impact, apply now. *No agencies, please.*

📌 IT Service Desk Analyst (North Melbourne)
🏢 Citywide Service Solutions
📍 North Melbourne