About the Company
Our client is a high-growth, high-volume food manufacturer in Melbourne supplying well-known brand and retail customers. With growing customer accounts and new business coming on board, the business is focused on increasing production while maintaining high standards across quality, food safety and manufacturing.

About the Role
The Quality Compliance Manager will lead the site's quality and food safety function, working closely with operations, senior leadership and customers to maintain standards as the business grows. This is a hands-on role suited to someone who combines strong technical quality experience with commercial awareness and excellent communication skills. You'll be comfortable on the manufacturing floor, building relationships with operators, managing customer expectations and making practical decisions that balance food safety with business requirements.

Key responsibilities
include:
- Maintaining food safety and quality systems, certifications and audit schedules
- Leading customer audits, quality meetings and ongoing customer relationships
- Managing complaints, non-conformances, investigations and corrective actions
- Overseeing HACCP, allergen management, traceability, recalls and supplier quality
- Working closely with production to maintain quality and food safety standards
- Identifying opportunities to improve processes, reduce waste and manage the cost of quality
- Managing difficult customer conversations and resolving quality disputes using facts




- Developing and maintaining SOPs to ensure consistency across production
- Coaching and mentoring the quality team and supporting capability development
- Building quality ownership across the site and taking responsibility for quality outcomes Skills & Experience To be successful in this role, you will have:
- Senior quality experience within high-volume food manufacturing
- Experience managing SQF or FSSC 22000 certification requirements
- Strong HACCP knowledge and experience leading certification audits
- Experience managing major customer or retailer requirements and audits
- Knowledge of food safety legislation, allergen management, traceability and recalls
- Experience managing complaints, root cause analysis and corrective actions
- Understanding of supplier quality, GMP, sanitation and foreign matter controls
- Commercial awareness and an understanding of the cost of quality
- Strong communication skills and confidence managing challenging customer conversations
- A hands-on approach, with the ability to work closely with production teams
- Experience coaching and mentoring others and building a strong quality culture
- The ability to take ownership, work autonomously and balance technical and commercial priorities

How to Apply
If you're an experienced food quality professional looking for a hands-on leadership prospect within a growing food manufacturing business, please apply below or contact Jack Tillig ([email protected]). #SCR-jack-tillig

📌 Quality and Compliance Manager (Melbourne)
🏢 Sharp & Carter
📍 Melbourne