Job Descriptionn Administration Officer Carrum Downs Aged Caren

Full Time | Carrum Downs, Melbourne’s Southeast

n

n
- Varied, meaningful role at the heart of a warm, supportive aged care home
n
- Make your mark in rostering, admin & resident services, no two days the same
n
- Join a family owned organisation that truly values its people
n

n

About Us:

n

Medical & Aged Care Group (MACG) is a family owned and operated residential aged care organisation that embraces best practices, continuous improvement, and social responsibility. We are proud to create a collaborative and supportive environment where employees are treated like family, and residents receive high quality, person centred care.

n

Carrum Downs Aged Care is one of eleven residential aged care homes operated by Medical & Aged Care Group, a privately owned, family operated healthcare organisation that has been delivering exceptional care to older Australians since 1995. Located in Carrum Downs in Melbourne’s southeast, Carrum Downs Aged Care is a warm and welcoming community where residents feel truly at home. The home prides itself on delivering high quality, person centred care in a safe, comfortable and homelike environment. This home has 50 beds.

n

About the Role:

n

Excellent opportunity for an experienced Administration Officer to join our team at Carrum Downs Aged Care.

n

We are seeking a highly organised, proactive and detail oriented professional who thrives in a fast paced environment and is passionate about making a difference in the lives of older Australians, not at the bedside, but behind the scenes.

n

This role is ideal for someone who enjoys variety in their day, takes pride in keeping things running smoothly,



and genuinely values being the backbone of a busy, people focused team. From rostering and payroll support to welcoming prospective residents and their families, no two days will look the same.

n

Working closely with the Home Manager and facility staff, you will provide essential administrative and operational support that keeps our home compliant, efficient and connected.

n

This is a full time position based on site at Carrum Downs Aged Care.

n

Why Join Us?

n

n
- Market-competitive salary!
n
- 17.5 % Annual Leave Loading (Making your leave worth more)
n
- JB Hi-Fi employee discounts
n
- Refer a friend benefit program / benefits
n
- Home & Hearts Award Recognition Programs / benefits
n
- EAP Program
n
- Ongoing training and professional development
n
- A meaningful role where your work directly supports the quality of care our residents receive
n

n

Key Responsibilities:

n

n
- Provide day to day administrative support to the Home Manager, department heads and facility staff
n
- Maintain and adjust staff rosters in line with operational, award and budgetary requirements
n
- Verify and process timesheets, leave applications and support payroll in a timely and accurate manner
n
- Support admission and discharge processes, including documentation and family communication
n




- Conduct daily environmental checks and report maintenance or safety issues promptly
n
- Assist with compliance documentation, audits and accreditation requirements
n
- Maintain accurate electronic filing and record-keeping systems
n
- Manage incoming and outgoing correspondence, including phone calls, emails and mail
n
- Assist with resident tours, prepare tour packs and maintain display room presentation
n
- Support events, resident activities and family communications
n

n

Qualifications and Experience:

n

n
- Strong administrative and organisational skills with high attention to detail
n
- Experience in rostering and payroll processes (or demonstrated understanding)
n
- Excellent written and verbal communication skills
n
- Ability to manage competing priorities in a busy, people-focused environment
n
- Competency with computer systems and administrative software
n
- Ability to work both autonomously and collaboratively as part of a team
n
- Experience in aged care or a healthcare setting will be (highly regarded)
n

n

Requirements:

n

n
- Current Employment Police Check (Required)
n
- Australian working rights (Required)
n
- Commitment to maintaining confidentiality and the ethical handling of sensitive information
n
- Ability to participate in compulsory education and training sessions.
n

n

Our Values:

n

At MACG, our values guide everything we do:

n

Compassion | Integrity | Dignity | Diversity | Accountability | Family | Respect

n

If you are a highly organised administrator looking to bring your skills to a role where your work truly matters, we would love to hear from you.

n

APPLY TODAY!

n

📌 Administration Officer - Carrum Downs Aged Care
🏢 Medical And Aged Care Group
📍 Carrum