About EVT: QT Gold Coast is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers: each day is a chance to add the wow factor for our customers and continually grow in our own careers. QT Hotels & Resorts is EVT’s premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of ‘unexpected and unrequested’, with every guest engagement presenting an opportunity to delight, and every QT property inspired by local influence with signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged. EVT has an endless range of roles and career paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there are no limits on where your career could take you.

Key Responsibilities
• Deliver spa services in an efficient, friendly and skilled manner according to Spa protocols
• Welcome guests warmly, anticipate their needs and be a trusted contact for anything from bill issues to local knowledge
• Know all services, products and costs so you can upsell and rebook guests and recommend retail items
• Perform Spa Reception duties including reservations, cashiering, phone calls and general enquiries
• Follow safety procedures and report all incidents and maintenance to the Spa Manager or Supervisor
• Keep treatment rooms, change rooms, wet areas, reception and back of house areas clean and tidy,



and assist colleagues and other departments as required What You’ll Bring:
• Diploma in Beauty Therapy and/or Cert IV in Massage and/or previous experience as a spa therapist within a resort or hotel environment
• Experience and confidence in delivering facial and body treatments
• Excellent time management skills and the ability to adapt and personalise treatments to guests’ concerns
• Excellent attention to detail and a professional standard of presentation
• A good understanding of spa culture and the health and well-being industry
• The ability to remain calm under pressure, with great problem solving skills
• Demonstrated customer service skills and a proven track record in retail sales
• Flexibility to assist in other areas of the hotel if the job requires How You Work:
• Daymaker ethos: no one’s too big for the small things.
• Resilient and solutions-focused: stays calm, moves rapid.
• Growth mindset: learns, shares, and levels up others. Perks from Day One: As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels, no ivory towers.
• 50% off dining and stays across EVT hotels, including QT, Rydges, Atura, LyLo and more.
• $2 movie tickets plus discounts on Gold Class, Moonlight Cinema and Candy Bar.
• Seasonal perks at Thredbo.
• Rapid career growth across our hotel and entertainment network.
• Paid parental leave; community and volunteering opportunities. Apply Now Join QT Gold Coast and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day. Apply online now and submit your CV. You’ll be taken to our secure EVT careers portal (powered by Dayforce), our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better. We welcome applicants from all backgrounds and review applications as they come in, so don’t wait We can’t wait to see the places your career will go with EVT.

📌 Spa Therapist (City of Gold Coast)
🏢 EVT Group
📍 City of Gold Coast