Employment Type Permanent Closing Date 5 Nov 2026 11:59pm Job Title Senior Domain Expert – Observability, Alarm & Event Management Job Summary Working across Engineering, Operations, Product, Architecture, Security, business stakeholders and technology partners, you’ll take end-to-end technical ownership of complex outcomes and help evolve our observability capabilities through automation and intelligent operations.

Job Description
What you’ll do
• Provide senior technical and solution architecture leadership across enterprise observability, monitoring, alarm and event management, discovery and configuration management.
• Lead complex technical investigations and root-cause analysis across applications, platforms, integrations and infrastructure.
• Shape technical designs and platform roadmaps, ensuring solutions are scalable, secure, resilient and aligned with enterprise architecture standards.
• Take end-to-end technical ownership of initiatives from concept and design through implementation and operational acceptance, actively managing risks, dependencies and delivery impediments.
• Lead platform lifecycle, upgrades, resilience improvements, technical-debt reduction and modernisation across cloud, on-premises and containerised environments.
• Apply automation, orchestration, intelligent event correlation and Artificial Intelligence for IT Operations (AIOps) to improve observability and operational outcomes.
• Provide authoritative technical leadership during complex production incidents and turn lessons learnt into sustainable engineering improvements.
• Influence senior stakeholders and technology partners to align decisions and deliver complex technical outcomes.
• Strengthen Telstra-owned capability through architectural governance, reusable engineering practices, documentation,



mentoring and knowledge transfer. About you You’re an experienced engineer or technical specialist who can operate as a trusted technical authority in complex enterprise environments. You’ll bring
• Deep expertise in enterprise observability, monitoring, alarm and event management.
• Advanced engineering and troubleshooting capability across complex, distributed production environments.
• Experience in technical architecture, solution design, platform lifecycle management and operational resilience.
• Demonstrated ability to lead complex technical problems from root-cause analysis through to sustainable resolution.
• End-to-end ownership of significant engineering or technology initiatives, including technical risks, dependencies and operational acceptance.
• Robust capability in software or platform engineering, systems integration and production environments.
• The ability to translate complex engineering challenges into explicit options, recommendations and outcomes.
• Strong stakeholder influence, including credibility with senior technical and business stakeholders.
• A track record of mentoring engineers, sharing specialist expertise and uplifting capability in others. Highly regarded
• OpenText Operations Bridge Manager, Operations Orchestration, UCMDB, Discovery, Optic, AIOM, or comparable enterprise observability technologies.
• Kubernetes and containerised production environments, across cloud and on-premises infrastructure.
• Automation, orchestration, AIOps, AI/ML or intelligent event correlation applied to operational use cases.
• Configuration management and discovery platforms.
• Working with multi-domain networks and engineering teams on complex technical issues.
• Major incident, problem management or production engineering environments.

📌 Senior Domain Expert – Observability, Alarm (Sydney)
🏢 Telstra
📍 Sydney