Coinbase is seeking a Complaints Analyst III to join the Global Complaints team within Customer Experience. You will investigate and resolve consumer, regulatory, and litigation support complaints to deliver fair outcomes for Coinbase customers.
The role is remote with a focus on end-to-end case ownership from intake to resolution. You will maintain complete Salesforce case records, escalate complex issues, and contribute to continuous improvement through pattern detection and alignment with
📌 Remote Complaints Analyst (Sydney)
🏢 Oomf
📍 Sydney
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