Client Operations Manager (Canberra)

Client Operations Manager (Canberra)

29 Oct
|
Only Growth Agency
|
Canberra

29 Oct

Only Growth Agency

Canberra

Only Growth Agency PTY LTD – Melbourne VIC

Your next career move shouldn't feel like just another job.

Imagine swapping the daily commute, corporate politics and repetitive routines for a career where you work from home, collaborate directly with successful entrepreneurs and play an important role in building a rapidly growing digital business.

At Numero, we're offering exactly that.

We're a young, ambitious and growing company operating in the exciting world of digital creators, social media and online marketing.

We're looking for an exceptional Client Operations Manager who loves organising, solving problems, working with people and making things happen.

You'll enjoy the flexibility of working remotely, genuine responsibility from day one and the opportunity to work closely with our founders as we continue to grow.

If you're naturally driven, love being the person everyone can rely on and want a career that's both rewarding and exciting, we'd love to hear from you

A Little About Us

Numero is a growing digital creator management agency specialising in content monetisation, digital marketing and creator growth.

We work with a diverse portfolio of online personalities, supported by an international team across marketing, sales, content and operations.

We're ambitious about where we're heading, but equally passionate about creating a positive, enjoyable working environment where great people feel valued and have opportunities to grow.

We're now looking for someone to become a trusted member of our core team, working directly with our founders and helping keep the business running smoothly.

What Will Your Day Look Like?

One of the best things about this role is the variety.



No two days will look exactly the same

You'll become a central point of coordination across our business, ensuring our creators are well looked after, our teams stay accountable and important responsibilities are completed efficiently.

Client Relationships & Retention

- Build and maintain strong relationships with our creators.
- Manage enquiries, resolve concerns and ensure clients feel supported.
- Proactively identify issues and maintain strong client satisfaction.

Finance, Invoicing & Payments

- Manage client invoicing, payment tracking and outstanding payment follow ups.
- Coordinate staff payments, including payment schedules, commissions and adjustments.
- Maintain accurate financial records and spreadsheets.
- Review financial information, identify discrepancies and ensure payments are prepared accurately and on time.

Operations & Team Coordination

- Work closely with department managers to ensure priorities and deadlines are met.
- Follow up on outstanding responsibilities and maintain accountability across teams.
- Resolve operational issues and proactively identify opportunities to improve processes.
- Keep our founders informed of key priorities, challenges and operational performance.

Client Onboarding & Administration

- Coordinate the onboarding process for new creators.




- Oversee account setup, required information and internal handovers.
- Maintain organised and accurate client records and internal systems.

Who Would Thrive in This Role?

We're not necessarily looking for someone with the most impressive resume or experience in our exact industry.

You'll ideally bring:

- 3+ years of experience in operations, client services, financial administration, account management or a similar role
- Solid organisational skills and excellent attention to detail.
- Experience with invoicing, spreadsheets, payment administration or financial reporting.
- Confidence communicating with clients and coordinating internal teams.
- The ability to independently manage multiple responsibilities and priorities.
- A proactive mindset with the initiative to identify and solve problems.
- Excellent written and verbal communication skills.
- The discipline and independence to work effectively from home.
- Availability to work remotely from Melbourne, Victoria.

Experience in digital marketing, social media, talent management or a creative agency is a bonus, but certainly not essential.

Above all, we're looking for someone who takes ownership, follows through and genuinely cares about doing a great job.

Why You'll Love Working With Us

Work From Home

Forget the daily commute Enjoy the comfort and flexibility of working remotely while being part of an ambitious, supportive team.

Real Career Growth

We're growing quickly and want someone who can grow alongside us. As the company evolves, so will your opportunities.

Work Directly With Successful Entrepreneurs

Gain firsthand

📌 Client Operations Manager (Canberra)
🏢 Only Growth Agency
📍 Canberra

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