JETOUR Australia is seeking a Customer Experience Manager to lead the post-sale CX strategy across the national network. You will shape ownership journeys from delivery to servicing, manage complaint resolution and drive dealer CX standards with cross-functional partners. You will establish a robust voice-of-customer program, develop dashboards, and ensure governance and measurement of CX outcomes. A driver licence and willingness to travel nationally are required.
📌 National CX Lead (Sydney)
🏢 JETOUR MOTOR AUSTRALIA
📍 Sydney
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