Make a Real Difference—Every Day Are you passionate about improving lives through exceptional customer service? Join

Amplar Home Health Welcome Team

as a

Customer Care Coordinator

and become the friendly, reliable voice our clients count on.

You’ll be the first point of contact for our valued customers and stakeholders—helping to connect people with the care they need.

In this frontline role, you'll deliver

empathetic ,

timely

support and ensure smooth coordination across our programs. You'll work independently and as part of a tight-knit team that values collaboration and compassion.

What You’ll Do

Handle incoming queries via phone, email, fax, and digital channels

Perform admin and data entry tasks using

Microsoft Office

and our internal systems

Update

client records , liaise with

clinical staff , and track referrals

Provide accurate info on

Amplar Home Health programs

Make outbound calls to welcome new clients and follow up on referral requests

7-day rotating roster

(Shifts between

7am–8pm SA time )

Includes

1 weekend shift per fortnight

Penalty rates

for late shifts, weekends, and public holidays

Work from one of our offices (Adelaide, Sydney, Melbourne, Brisbane) or enjoy the flexibility of working from home

Customer-first mindset, with a passion for helping others

Strong communicator—resilient, empathetic, and calm under pressure





Comfortable juggling priorities in a fast-paced environment

Confident using

Microsoft Office

and multiple systems

Experience in customer service, admin, or healthcare is a bonus

Learn more about Amplar Health at .au

Be Yourself. Belong Here We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger.

We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.

Our employee networks create space for connection, advocacy and allyship. We offer versatile ways of working to support inclusion, accessibility and wellbeing.

Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence.

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work Job Segment Neurology, Data Entry, Customer Service, Healthcare, Administrative

Copyright @2024 Medibank Private Limited. All rights reserved. ABN 47 080 890 259.

📌 Customer Care Coordinator (Canberra)
🏢 Medibank Private
📍 Canberra