The Positive Guys seeks a proactive Operations Lead to enhance in-store customer experiences by guiding Warehouse and Customer Service teams. You will coach staff, resolve customer queries, maintain compliance, and oversee inventory processes to support outstanding service standards.
This role emphasizes leadership, operational excellence, and collaboration across store operations, with potential for hybrid working for eligible roles.
📌 Customer Experience Lead – Store (Sydney)
🏢 JB Hi-Fi
📍 Sydney
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