Job type: Casual (Friday-Sunday, some public holidays included)
Closing date: As soon as the position is filled
Youthworks Conference Centres provide a place of temporary community for groups for relational and personal growth. They are intentional partners to schools, churches and like-minded community groups through networking, collaboration and facilitation of Word ministry. They provide outstanding venues in amazing locations and Christian hospitality. They believe their interactions with guests and each other are opportunities to promote and proclaim the gospel.
About the role
The Weekend Supervisor is responsible for overseeing Youthworks’ Guest Services & FOH staff members, to deliver high quality and skilled service to our guests, as well as liaising with guest groups and other Youthworks departments.
Your responsibilities
- Provide high quality guest-centered service that achieves a pleasant experience for clients and promotes Youthworks in a positive way
- Conduct yourself professionally and with a high level of service to clients
- Ensure that the Centre(s) are properly prepared and ready for each in coming group and reset after each group’s visit
- Ensure that meal service is provided to client groups in a timely fashion including liaising with catering staff in regards to meal portions and service of special dietary meals. Where appropriate meal service also includes oversight and instruction of the meal service volunteers
- Responsible on weekends for the upkeep and general cleanliness of all guest services & FOH related areas such as but not limited to hospitality storage areas, site kitchens, dry stores, etc
You will need to demonstrate
- Team Management experience
- Excellent organizational and time management skills with the ability to multitask and to be flexible to reflect changes in priority
- Well-developed written and verbal communication skills with a focus on providing strong customer service
- A systematic and focused approach to tasks with a strong attention to detail
- An ability to work with a wide range of staff to achieve effective outcomes
- Strong work ethos
- Good personal presentation
- Personal Christian faith and willingness to work within an Anglican organisation
What we would really like you to have
- Hospitality related qualifications
- Hospitality and customer service experience
Additional information
Own transport and a current drivers licence is essential as there is no public transport close to the Youthworks Conference Centres Port Hacking.
📌 Weekend Supervisor (Royal National Park)
🏢 Youthworks
📍 Royal National Park
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