Job description
Agency Department of Education and Training Work unit Inclusion and Engagement Services

Job title Senior Advisor Client Services Operations Designation Administrative Officer 7

Job type Full Time Duration Ongoing
Salary $120,877 - $130,039 Location Darwin
Position number 43653 RTF 360236 Closing 11/11/2026

Contact Officer Catherine Lourey, Assistant Director Client Services Operations 0461 569 753 or [email protected]
About the agency https://education.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=360236

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF
YOUR TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.

Primary objective
The Senior Advisor will manage the contracts and wellbeing and inclusion projects within the Client Services. This involves undertaking
contract management, agreement preparation and strategic coordination of projects. The position will also support administrative
operations in Client Services through coordination, advice, and analysis for continuous improvement of wellbeing and inclusion
services.

Context statement
Student Wellbeing and Inclusion Programs and Services (SWIPS) is part of Inclusion and Engagement Services, which provides




differentiated support services to reform inclusion and improve engagement and access to learning for children, students, and
communities. SWIPS provide advice, guidance and support to schools and stakeholders to ensure all children and students are welcomed
into an inclusive learning environment and are able to engage effectively with education and learn to their full potential.

Key duties and responsibilities
1. Implement and manage wellbeing and inclusion projects across all tier levels within Client Services and maintain relationships,

performance, and quality assurance, including timely and accurate reporting of all aspects of services delivery to schools.
2. Provide strategic procurement and operational support and services to internal SWIPS staff, undertake quality assurance of and ensure

full compliance with NT Government Procurement Framework and agency policies.
3. Lead and maintain a culture of continuous improvement to ensure service delivery for schools meets organisational aims and adds

value.
4. Liaise effectively and professionally with internal staff at all levels within the department, as well as external stakeholders, ensuring

appropriate information management and provide a best practice approach to achieving strategic outcomes.
5. Undertake research, analyse,



and compile data and prepare statistical and performance reports for senior management.
6. Manage and maintain relationships with Procurement Services within DCDD who manage the agency's large and complex

procurements - this includes regular liaison to follow up on current procurements and contract management.

Selection criteria
Essential
1. Demonstrated experience in project management, monitoring and analysis experience including high-level ability to investigate,

manage and report on complex issues, evaluate associated benefits, and recommend strategies.
2. Strong organisational skills, data analysis capability and the ability to be flexible with changing priorities.
3. Demonstrated and strong working knowledge of corporate policy and legislation and experience in end-to-end contract management

processes.
4. Solid written communication and reporting skills and demonstrated experience in the preparation of strategic advice and support,

briefings, reports and other correspondence detailed reports and correspondence.
5. Demonstrated ability to work independently to a high standard, problem solve and to lead and manage a variety of strategic tasks in a

complex environment and meet deadlines within time constraints.
6. Demonstrated ability to confidently build and maintain effective networks, undertake consultation and liaison with a range of internal

and external stakeholders including working effectively with people from diverse cultures and backgrounds.

Desirable
1. Qualification related to Project Management or Government Contract Management.

Further information
Ability to obtain a Working with Children check (Ochre Card).

📌 Senior Advisor Client Services Operations (Darwin)
🏢 Department of Education and Training
📍 Darwin