Account Manager (Melbourne)

Account Manager (Melbourne)

29 Oct
|
One World Rental
|
Melbourne

29 Oct

One World Rental

Melbourne

About us: “ Commitment to the deployment of cutting edge event technology solutions, anywhere in the work. Guaranteed.”….

One World Group provides technology equipment and services for events, helping clients deliver projects across a range of locations and sectors.

One World Giving supports fundraising campaigns and events through technology. We work with clients to understand what they need, recommend suitable solutions and help make sure the technology works for their event.

The team works closely with clients and colleagues across One World Group. Campaigns and events can involve several moving parts, and requirements can change at short notice. Staying organised, communicating clearly and following things through are important parts of the job.

Our Values

Commitment– “We make it happen.” Anytime. Anywhere. We don’t make excuses – we find solutions. When things get complex, we lean in, not out.

Collaboration– “Better together.” One size never fits all. We listen first then build solutions together – with our clients and each other.

Responsibility–“We own the outcome.” Own it. Protect it. Improve it. We take responsibility for outcomes, relationships and our impact on the world around us.

Value–“More than rental.” We go beyond the kit. Our value isn’t what we just supply – it’s in how we think, advise and deliver.

The Role

The Account Manager is responsible for managing client relationships, developing existing accounts and identifying new opportunities for One World Giving.

You’ll work with clients to understand their fundraising campaigns and event requirements, recommend suitable technology and services, and help turn their plans into successful deliveries.



This includes presenting and demonstrating technology, responding to enquiries, preparing proposals and keeping in regular contact with clients.

You’ll manage several clients, campaigns and deadlines at the same time, working closely with colleagues across One World Group to make sure requirements are understood and plans are followed through.

This role would suit someone who enjoys building relationships, understands the importance of good client service and is comfortable taking ownership of a project from the initial conversation through to delivery. Experience in fundraising campaign management would be particularly practical, as would a background in events.

What you’ll be doing…..

Manage existing client accounts, maintaining regular contact and building relationships that encourage repeat business.

Identify opportunities to develop accounts, increase client spend and introduce additional services where they meet the client’s needs.

Research and contact prospective clients to generate new business opportunities for One World Giving.

Understand clients’ fundraising campaign and event requirements, recommending suitable technology and services.

Present and demonstrate technology to clients, explaining how it can support their campaign or event.

Respond to enquiries, prepare proposals and follow opportunities through to confirmation.





Coordinate client requirements, campaign details and deadlines, keeping accurate records and making sure important information is not missed.

Work closely with colleagues across One World Group to coordinate plans, communicate requirements and support successful campaign and event delivery.

Keep client records, sales activity, pipeline information and forecasts accurate and up to date.

Monitor account performance and follow up with clients to understand what worked well and identify future opportunities.

Provide clear updates to colleagues and clients, addressing questions or changes promptly.

Attend or support fundraising events when required, including occasional evening or weekend work.

What matters in this role …..

You build trust with clients and take the time to understand what they need.

You communicate clearly and confidently, including when presenting or demonstrating technology.

You are highly organised and pay close attention to detail, particularly when managing campaign requirements and deadlines.

You take ownership of your accounts and follow things through rather than waiting to be chased.

You stay calm and practical when plans change or several priorities need your attention.

You work independently when needed but communicate and collaborate well with the wider team.

Experience we are looking for …..

Experience in account management, sales, client relationship management or a similar customer-facing role.

Experience managing multiple clients, projects or deadlines at the same time.

Fundraising campaign management experience is highly desirable.

Events experience is highly advantageous.

📌 Account Manager (Melbourne)
🏢 One World Rental
📍 Melbourne

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