Position Information

About the Role

Student Support Officers work within the school community to enhance student wellbeing and learning outcomes in partnership with the wellbeing team and the school counselling service. Student Support Officers provide individual and targeted wellbeing support and whole of school wellbeing initiatives and programs that are evidence-based. They have a pivotal role in working collaboratively with external agencies and creating referral pathways for students and families to child and family support agencies.

Essential Requirements

- A completed diploma or higher qualification in social work, youth work, welfare or related discipline must be attached along with your application
- Knowledge of and commitment to the Department’s Aboriginal education policies
- Valid and current Working With Children Check (WWCC).

Talent Pool

A talent pool may be created through this recruitment process. A talent pool is a group of candidates who have undergone an assessment process and have been identified as suitable for this role or similar roles for a period of 18 months. Being part of a talent pool means that you may be considered for ongoing or temporary employment for a range of similar roles. This offers exciting opportunities for you to gain a wide range of experiences to build your public service career.

Special Notes

About the NSW Department of Education

The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population. We welcome applications from people of all backgrounds,



including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage.

Additional Information

Grafton High School is a large comprehensive secondary school of approximately 750 students, located on the traditional lands of the Bundjalung people on the North Coast of NSW. The school contains a support unit with 9 classes and is partially selective, with a selective class in each of Years 7 to 10. The school is the oldest public high school on the North Coast and has a long-standing reputation for academic, cultural and sporting achievement. 19% of students identify as having an Aboriginal and/or Torres Strait Islander background.



All students participate in a wide range of cultural recognition and learning experiences focusing on local Bundjalung culture, language and dance. Our executive staff is stable. Our teachers are diverse in both skills and experience. The majority of the school's equity funding will be used to support initiatives developed in the 2024-2027 Strategic Improvement Plan, which will continue to be informed by the results of the external validation process that the school completed in 2023.

How to Apply

To apply for this role, please submit in either Word or PDF format:

1. A cover letter (max 2 pages)

- demonstrating how your skills, knowledge and professional experience meet the focus capabilities as outlined in the role description

2. Respond to targeted questions (maximum 300 words per target question)

- Answer two standard targeted questions after submitting your application using the 'Apply' button

3. A current resume (max 5 pages)

- including name, phone number/s and email for two qualified referees (one referee must be a current line manager, and the length of relationship for both referees must be minimum 6 months)

4. Copies of your qualifications and academic transcripts

Note: all documents relating to your application including qualifications and academic transcripts are required to be submitted online via iworkfor.nsw . No paper based, email or late applications will be accepted.

Application contact details

If you have questions or would like to learn more about this role, please reach out to the contact below:

Contact

Kelly Blanch 02 6642 3355

Application close date

11 November 2026 at 4:00pm

📌 Student Support Officer - Full Time - Ongoing - Grafton High School (New South Wales)
🏢 School Administrative and Support
📍 New South Wales