Job description
Agency Department of Tourism and Hospitality Work unit Destination Marketing, Tourism and Events

NT
Job title Marketing Operations Officer Designation Administrative Officer 6
Job type Full Time Duration Ongoing
Salary $102,505 - $114,282 Location Darwin or Alice Springs
Position number 22227 RTF 359959 Closing 18/11/2026
Contact Officer Monika Tonkin - Senior Director Global Marketing on (phone hidden) or [email protected]
About the agency www.tourismandeventsnt.com.au
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=359959
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.

Primary objective
Lead the operational management of the Destination Marketing function by overseeing the systems, processes, reporting,
governance, planning and financial management that support effective delivery of Tourism and Events NT’s destination
marketing priorities.
Key duties and responsibilities
1. Lead Destination Marketing operations by overseeing the operational frameworks, systems, processes and workflows that

support the effective delivery of the Destination Marketing function.
2. Manage marketing reporting by collating annual plans, activity schedules and performance reports, ensuring clear visibility of

priorities, progress and outcomes within Tourism & Events NT.
3.



Manage systems and process improvement by developing, implementing and continuously improving systems, processes,

templates and tools to improve efficiency, consistency, reporting quality, accountability and information management across
Destination Marketing.

4. Monitor financial and resource performance by overseeing Destination Marketing budgets and expenditure and forecasting,
providing accurate analysis and advice to support effective resource allocation.

5. Lead marketing governance and compliance processes by maintaining appropriate approval pathways, risk management,
reporting and documentation frameworks and ensuring Destination Marketing activity complies with relevant government and
organisational requirements.

6. Support procurement and contract management across Destination Marketing, including the engagement and management of
agencies, suppliers and service providers, ensuring effective delivery, financial accountability and compliance with procurement
requirements.

7. Provide operational advice and insights to marketing leaders on systems, reporting, financial performance, governance, resource
management, risks and opportunities, supporting informed decision-making and effective delivery.

8. Drive cross-team coordination and information management by establishing effective mechanisms to share information,
coordinate priorities and manage interdependencies across Destination Marketing teams, markets and programs.

Selection criteria




Essential
1. Demonstrated experience managing the operational requirements of a complex marketing, communications, tourism, events

or similar function, including systems, processes, reporting, planning and governance.
2. Demonstrated experience developing and managing reporting frameworks, consolidating complex information and providing

analysis and insights to support senior management decision-making and organisational accountability.
3. Demonstrated ability to develop, implement and continuously improve business systems, processes and workflows across a

complex function, with a focus on efficiency, consistency, data quality and continuous improvement.
4. Demonstrated experience monitoring budgets, expenditure, commitments and financial performance, with the ability to

provide accurate information and advice to support effective resource management.
5. Demonstrated understanding of governance, risk, procurement and compliance requirements, with the ability to establish

and maintain effective operational frameworks and processes.
6. Highly developed analytical, conceptual and problem-solving skills, with demonstrated ability to identify issues, interpret

information, develop practical solutions and improve business performance.
7. Highly developed written and verbal communication skills, with demonstrated ability to build effective relationships,

influence stakeholders and work collaboratively across teams, agencies, corporate functions and organisational boundaries.
8. Demonstrated ability to work with a high degree of autonomy, exercise sound judgement, manage competing priorities and

provide authoritative operational advice in a complex and changing setting.
Desirable
1. Tertiary qualifications in a relevant discipline.

📌 Marketing Operations Officer (Alice Springs)
🏢 Department of Tourism and Hospitality
📍 Alice Springs