AI Job Summary

- Extensive leadership experience in premium, high-volume hospitality environments.
- Experience managing multiple venues, a large hospitality precinct or a similarly complex operation.
- Proven success driving revenue, improving profitability and managing substantial P&Ls.;

Sign up or log in to analyse my fit

Role Type

In office • Permanent • Full-time • Leadership

Description

Precinct General Manager – Ad Copy

House Made Hospitality | Sydney CBD Salary: $180,000

A significant leadership opportunity within House Made Hospitality.

We’re looking for an exceptional Senior Precinct General Manager to lead the commercial, operational and people performance of some of Sydney’s most recognised hospitality venues.

Overseeing Hinchcliff House (Grana, Lana, Apollonia and Grana Privato), Martinez, Bar Mammoni and This Way Canteen, this is a substantial leadership position requiring someone who can think commercially, lead confidently and maintain exceptional operational standards across a diverse portfolio of hospitality experiences.

Each venue has its own identity, offering and operational requirements. You’ll need to understand what makes each one successful while ensuring the precinct operates as a cohesive, efficient and profitable business.

This role requires someone who can balance the bigger picture with the finer details. Someone who understands the numbers, knows how to develop strong leaders and takes genuine pride in the operational foundations that make great hospitality possible.

The Role

Commercial Performance & Profitability

- Take overall accountability for precinct venue revenue, profitability and financial performance.
- Drive venue revenue growth, yield management and commercial opportunities across the precinct.
- Lead budgeting, forecasting, financial reporting and performance analysis.
- Manage labour costs, payroll, beverage COGS and operational expenditure.
- Identify and implement opportunities to improve profitability, efficiencies and productivity.
- Work closely with the Managing Director to deliver commercial objectives.

Leadership & People Development

- Lead, coach and develop the Assistant General Manager at Hinchcliff House and Venue Leaders across the precinct.
- Establish clear performance expectations, accountability and consistent leadership standards.
- Build a strong, positive workplace culture across all venues.
- Oversee leadership recruitment,



retention, succession planning and talent development.
- Develop commercially capable leaders who take ownership of their teams, guest experience and business results.
- Create alignment and collaboration across the precinct while respecting the individuality of each venue.

Operations & Guest Experience

- Maintain exceptional standards of hospitality, product quality, service and venue presentation.
- Oversee the operational performance of all venues, ensuring consistency, efficiency and accountability.
- Ensure effective operating systems, procedures and compliance processes are in place.
- Drive continuous improvement in service delivery, guest recognition and operational execution.
- Oversee WHS, security, IT, cash management and regulatory compliance.
- Build strong working relationships with suppliers, service providers and precinct stakeholders.

Building, Facilities & Stock Management

- Take overall responsibility for the upkeep, presentation and functionality of the precinct’s buildings and facilities.
- Oversee maintenance, repairs, preventative maintenance programs and building security.
- Ensure effective stock management systems, ordering processes, par levels and inventory controls.
- Maintain accountability for stock accuracy, beverage COGS and operational costs.
- Oversee cleaning programs, waste management, pest control and back-of-house standards.
- Ensure facilities and operational issues are identified and resolved proactively.

About You

We’re looking for a highly capable hospitality leader with the experience, commercial understanding and operational discipline to manage a complex, multi-venue environment.

You’ll bring:

- Extensive senior leadership experience within premium, high-volume hospitality environments.
- Proven experience managing multiple venues, a large hospitality precinct or a similarly complex operation.
- Strong commercial acumen, with demonstrated success in driving revenue, improving profitability and managing substantial P&Ls.;




- Exceptional operational knowledge, including hospitality systems, compliance, stock control and facilities management.
- Experience leading, developing and holding senior management teams accountable.
- Strong financial literacy across budgeting, forecasting, labour management and cost control.
- Excellent organisational skills and the ability to manage competing priorities.
- A proactive, solutions-focused approach and a genuine willingness to be hands-on when required.
- Strong communication skills, sound judgement and the confidence to make decisions.

We’re particularly interested in someone who understands that great hospitality is built on strong operational foundations.

You’ll be comfortable moving between a commercial performance meeting, a leadership development conversation and an operational challenge without losing sight of the bigger picture.

You know when to delegate, when to step in and how to create accountability without needing to be involved in every decision.

Why House Made Hospitality?

Established in 2021, House Made Hospitality is a relatively young Sydney hospitality group that has quickly built a collection of distinctive and well-regarded restaurants, bars and hospitality experiences.

At the heart of House Made Hospitality is a commitment to creating exceptional guest experiences and bringing people together. We believe great hospitality goes beyond food and service; it’s about creating spaces where people connect, share experiences and feel a genuine sense of belonging.

We’re proud of the brands we’ve built and, more importantly, the incredible people behind them.

This is an opportunity to take on a significant leadership role within the group, working closely with the Managing Director and directors, with genuine autonomy, responsibility and the ability to make a meaningful impact on our people, venues and business performance.

If you’re a commercially driven hospitality leader who takes ownership, thrives on complexity and knows how to build high-performing teams and successful venues, we’d love to hear from you.

Company Overview

House Made Hospitality is a Sydney-based group behind 12 venues, known for thoughtful service and vibrant, welcoming spaces. We’re built on care, collaboration, and a drive to grow — with real opportunities, great perks, and a team that shows up for each other.

📌 Precinct General Manager (Haymarket)
🏢 Employment Hero
📍 Haymarket