Job Title: Administrative Assistant / Office Administrator

Employment Type: Part-time with capacity to build to full-time for the right candidates

Location: Mount Pritchard, Sydney Region NSW

About Us

At My Best Care, we are dedicated to providing compassionate, high-quality allied health care and support services to our community. We pride ourselves on creating a supportive, welcoming environment for both our clients and our staff. We are looking for an organised, proactive, and friendly Administrative Assistant to join our growing team.

Role Overview

As our Administrative Assistant, you will be the backbone of our day-to-day operations. You will support our staff, manage incoming communications, ensure client documentation is accurate, and help maintain smooth administrative workflows.

Key Responsibilities

- Client & Phone Support: Act as the first point of contact for client enquiries via phone, email, and in-person; manage scheduling and appointment bookings.
- Documentation & Data Entry: Maintain accurate client records, update databases, and manage sensitive paperwork in compliance with privacy regulations.
- General Office Support: Manage inbox management, ordering office supplies, filing, and processing incoming and outgoing mail/documents.
- Staff Support: Assist care coordination teams with administrative tasks, staff rosters, or client onboarding documents as required.

Key Requirements & Skills

- Experience: Prior experience in an administrative, receptionist,



or office support role (experience within care, healthcare, or NDIS settings is a strong plus).
- Communication: Exceptional verbal and written communication skills with a compassionate, professional manner.
- Tech Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with client management systems/software (such as Nookal).
- Organisation: Outstanding organisational skills, attention to detail, and ability to prioritise tasks efficiently.
- Multilingual: Able to speak professional English alongside another language such as Vietnamese, Cantonese or Mandarin is highly regarded.
- Compliance Requirements:
- Valid Driver’s License
- Current Police Check / Working with Children Check (or willingness to obtain)

What We Offer

- A supportive, inclusive, and collaborative work environment
- Competitive remuneration package based on experience
- Opportunities for skilled growth and ongoing training
- The chance to make a real difference in the lives of people in our community

How to Apply

If you are passionate about helping others and have the administrative skills to keep our office running smoothly, we would love to hear from you!

Please submit your resume and a brief cover letter outlining why you are the right fit for My Best Care to [email protected]

Pay: $60,000.00 – $80,000.00 per year

Language:

- either Vietnamese, Cantonese or Mandarin? (Required)

Work Location: In person

📌 Administrative Assistant (Mount Pritchard)
🏢 My Best Care
📍 Mount Pritchard