Exam Officer, Industry Advisory (2 Positions)

Salary from $72,189 per annum plus super(VPS Grade 2)

- 2x Fixed term, Full Time Opportunities - until 31 March 2028
- Support the delivery of Building and Plumbing practitioner examinations across Victoria
- Play a key role in candidate experience and examination administration
- Be part of a new approach to contemporary regulatory practices and digital examination delivery

Summary

Support the administration and delivery of practitioner examinations and assessments across the Building and Plumbing Commission, ensuring candidates receive professional, accurate and timely services while maintaining examination integrity and operational excellence.

About the Role

The Exam Officer, Industry Advisory is responsible for providing administrative support for the delivery of practitioner examinations and assessments across both the building and plumbing streams. The role plays an important part in ensuring examinations are delivered efficiently, professionally and in accordance with established procedures.

This includes responsibility for:

- Candidate bookings and examination scheduling
- Examination notices and candidate communications
- Examination payment processing
- Examination records and database administration
- Support for online and in-person examination delivery
- Examination platform administration activities
- Examination documentation and reporting
- Customer service and stakeholder support

Working closely with Assessment Coordinators, Technical Advisors, Examiners and external stakeholders, the role contributes to the successful delivery of practitioner examinations while supporting the BPC's registration and licensing functions.

What We Are Looking For





- Strong administrative and organisational skills with the ability to manage multiple tasks and competing priorities.
- Demonstrated attention to detail and a commitment to maintaining accurate records and information.
- Excellent customer service skills and the ability to communicate effectively with a diverse range of stakeholders.
- Experience working within established procedures and maintaining confidentiality when handling sensitive information.
- Strong written communication skills, including the preparation of correspondence and administrative documentation.
- Experience using business systems, databases and Microsoft Office applications.

Desirable Experience

- Experience in examination administration, customer service, regulatory administration or education support environments.
- Experience working in a government, regulatory or service delivery environment would be advantageous.

About the BPC

The Building & Plumbing Commission (BPC) is Victoria's regulator for building and plumbing. It supports the growing Victorian community through harm-based regulation that is proactive and informed by data and intelligence. The BPC regulates for better consumer outcomes and is committed to safety, compliance and buildings that last.

The BPC's aim is to improve the experience for consumers in the building system by overseeing all aspects of building quality control, regulation, insurance and dispute resolution. The BPC aspires to be a leading and trusted regulator,



emphasising consumer outcomes, clear communication with practitioners, efficient processes and a commitment to the public interest.

Commitment to Diversity

We celebrate the diversity of our workforce.

The BPC values the differences people bring and takes inclusion seriously. We welcome applications from Aboriginal and Torres Strait Islander people; Women, including into leadership and non-traditional areas; Neurodivergent people, People with Disability; Culturally and Linguistically Diverse/Marginalised people; Sexually and Gender Diverse people and from people at all stages of their careers.

We are committed to providing a safe, inclusive and accessible recruitment process. If you have any accessibility requirements or need adjustments at any stage of the process, please contact us at [email protected].

Adaptable work arrangements are available we encourage you to discuss any preferences during the recruitment process.

How to Apply

We require you to upload:

- an up-to-date resume.
- Please include a cover letter detailing why you are interested in the opportunity and highlighting the skills and experience relevant to the responsibilities of this position and the key selection criteria.

Important information

Only electronic applications submitted via careers.vic.gov.au will be accepted.

Candidates deemed suitable from a selection process may be considered for identical or similar vacancies within 6 months.

The BPC operates within the Victorian Public Sector; employment conditions are governed by the Victorian Building Authority Enterprise Agreement 2024. As such Recognition of Prior Service from other VPS agencies should be discussed with the hiring manager as part of the recruitment process.

📌 Exam Officer, Industry Advisory (CBD)
🏢 Building & Plumbing Commission
📍 CBD