Job description
Agency Department of Corrections Work unit Strategy and Performance
Job title Senior Implementation and Assurance Designation Administrative Officer 7

Officer
Job type Full Time Duration Ongoing
Salary $120,877 - $130,039 Location Darwin
Position number 51588 RTF 360421 Closing 11/11/2026
Contact Officer Tammie Dumigan [email protected] or 08 8946 4053
About the agency Department of Corrections
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=360421

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF
YOUR TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people
with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please
discuss this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE
website.

Primary objective
Provide senior implementation, analysis and assurance support for rostering and workforce controls across the Department of
Corrections. The role exercises sound judgement, initiative and accountability to review roster quality, monitor compliance, identify
workforce risks and support consistent implementation of reforms under the Workforce Sustainability project.
Key duties and responsibilities
1. Coordinate and independently review rostering arrangements to ensure they support operational requirements, approved staffing

models, enterprise agreements, fatigue principles and agreed business rules.
2. Undertake quality assurance and compliance reviews, apply judgement to identify roster errors, workforce risks, leave and absence

pressures,



overtime drivers, fatigue issues and establishment alignment concerns.
3. Analyse roster, leave, absence, overtime, payroll and establishment data to identify trends, prepare reports and provide practical

recommendations that support informed decision making and continuous improvement.
4. Support the implementation and assurance of rostering reforms by testing processes, documenting issues, monitoring actions,

supporting users and escalating risks through agreed governance channels.
5. Develop and maintain procedures, guidance materials, reporting tools and implementation updates that improve consistency,

compliance and capability across rostering and workforce management practices.
6. Build and maintain productive relationships with operational managers, roster teams, finance and system users to resolve issues,

influence practice improvements and support service delivery outcomes.
7. Manage competing priorities, sensitive workforce information and delegated tasks with integrity, discretion and accountability

consistent with NTPS values, workplace behaviour standards and agency governance requirements.
Selection criteria
Essential
1. Demonstrated experience coordinating, reviewing or assuring rosters in a complex operational setting, preferably in a 24/7

service delivery setting.
2. Well-developed analytical and problem-solving skills, including the ability to interpret workforce, roster, leave, absence, overtime





and establishment data, identify risks and trends, and recommend practical solutions.
3. Sound knowledge of, or ability to quickly acquire knowledge of, enterprise agreements, policies, procedures, business rules and

governance requirements relevant to rostering, deployment and workforce controls.
4. Demonstrated ability to exercise initiative, judgement and accountability when supporting implementation, assurance, business

improvement or change activities in a complex environment.
5. High-level written and verbal communication skills, including the ability to prepare concise reports, briefings, guidance material and

correspondence for operational and corporate audiences.
6. Proven ability to build productive relationships, negotiate and influence outcomes, and work collaboratively with managers, system

users and corporate stakeholders to support service delivery.
7. Demonstrated integrity, discretion, resilience and commitment to NTPS values, respectful workplace behaviours, inclusion,

accountability and continuous improvement.
Desirable
1. Experience using rostering, establishment, workforce reporting, business intelligence or workforce analytics systems.
2. Experience supporting workforce, rostering, quality assurance, reporting or system implementation reforms in a public sector,

custodial or 24/7 operating environment.
3. Relevant qualifications in workforce planning, workforce management, business administration, project support, audit, assurance,

reporting, analytics or a related discipline.
Further information
The recommended applicant will be required to undergo a criminal history check (a criminal history will not exclude an applicant from
this position unless it is a relevant criminal history).

📌 Senior Implementation and Assurance Officer (Darwin)
🏢 Department Of Corrections
📍 Darwin